Nathan Legend Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver

→ Coached other ATM Reconciliation Officers on their duties→ Monitored software to ensure smooth operation across Canada ↳ Ensured files necessary for national operation were uploaded and downloaded by the software successfully and on time ↳ Ensured all orders and locations were entered correctly and on time→ Maintained communication between customers and other departments over email and phone to troubleshoot and correct unforeseen issues in a timely manner→ Implemented new features ↳ Conducted regression and Post Implementation Testing to ensure smooth updates to the software ↳ Created user guides for new features to be distributed nationally ↳ Conducted training for teams to seamlessly implement new features

Vancouver, British Columbia, Canada

→ Coached and supervised Cash Vault Service (CVS) employees on ATM Reconciliation processes→ Ensured customer orders were dispatched on time on a daily basis→ Monitored trends to ensure SOPs are followed and mistakes minimized→ Maintained communication between customers and other departments over email, phone and in person→ Continued system optimization→ Ensured supplies were stocked

Vancouver, British Columbia, Canada

→ Received, counted and sent out large sums of money→ Optimized systems and workflows to improve team efficiency

Vancouver, British Columbia, Canada

Stage23 aims to be the catalyst for growth in business communication. We believe that by raising the quality of our work, the rest of the industry will be compelled to follow suit.

Burnaby, British Columbia, Canada

→ Worked 12 hour shifts in a hot, physically demanding environment with stringent safety protocols ↳ Worked with hot materials up to 1000ºC ↳ Worked with toxic materials such as lead on a daily basis→ Insured a steady rate of production→ Effectively and efficiently trained new hires→ Maintained a clean safety record

Burnaby, British Columbia, Canada

→ Captured and edited pictures for personal and commercial use for various clients→ Created vector graphics for various use including but not limited to: ↳ Designed business cards from the ground up ↳ Created an updated design for internal documents ↳ Designed brand identity from the ground up→ Designed and coded a website from the ground up

Vancouver, British Columbia, Canada

→ Captured and edited high quality images for various use during events as well as any other miscellaneous photoshoots→ Sorted through years of images and video to find media to create posts on 1 TikTok and 3 different Instagram accounts→ Wrote the copy for the captions on all those platforms as well as YouTube→ Created typographic and graphic media for use on Instagram and YouTube

→ Communicated with customers in a welcoming manner→ Effectively engaged in conflict resolution with customers→ Quickly adapted to new teams and environments when working in different store locations

Coquitlam, British Columbia, Canada

→ Communicated with customers of all ages in order to keep a fun and safe environment→ Ensured all the safety equipment was in working order→ Operated the safety equipment