Senior Manager Omnichannel Experience
Current• Design ultimate luxury experiences • Lead the digital omnichannel strategy for the House• Capability enablement in retail
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@chanel.com
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Nathan Marcelo is listed as Senior Manager Omnichannel Experience at CHANEL, a with 16169 employees, based in Hong Kong, Hong Kong Sar. AeroLeads shows a work email signal at chanel.com and a matched LinkedIn profile for Nathan Marcelo.
Nathan Marcelo previously worked as Head of Digital and Customer Care at Philip Morris International and Manager Commercial Activation at Philip Morris International. Nathan Marcelo holds Information Technology from Bond University.
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Professional with strengths in strategic technology solutions, business-critical management, and enterprise level Agile methodologies. Proven results in enhancing and optimizing business processes. Experienced professional with strong leadership and stakeholder influencing skills. Exceptional analytical and problem solving abilities. A lover of the great outdoors! Running, hiking, wake boarding, snowboarding, swimming, an overall adventure seeker.Specialties: Digital Strategy, Commercial Strategy, Agile, IT, UX, Digitization, System Design, Networking, Omni-channel, B2B, B2C
Listed skills include It Operations Management, Technology Planning, Project Management, Vendor Management, and 14 others.
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A career timeline built from the work history available for this profile.
• Design ultimate luxury experiences • Lead the digital omnichannel strategy for the House• Capability enablement in retail
Hong Kong Sar
• Develop strategies to enhance PMI's B2B and B2C digital engagement platforms• Lead digital transformation in trade to maximize route-to-market efficiency• Evolve PMI's customer care's services to promote proactive value-adding services
Hong Kong & Macau
• Create the strategic direction and implementation of commercial solutions• Deliver a portfolio of commercial activation projects for Hong Kong and Macau• Lead digital transformation in trade to maximize route-to-market efficiency
Hong Kong & Macau
• Promote an Agile mindset culture throughout the enterprise• Manage and execute projects from inception through implementation • Successfully launched PMHK’s first B2B e-ordering solution within time and budget• Developed comprehensive customer journeys through close collaboration with internal departments, and business partners
Seoul, Korea
• Developed, Implemented, and maintained PMI’s Reduced Risk Product’s (RRP’s) line of systems• Rolled out the first subscription based service in PMI globally• Perform the role of Scrum Master for various commercially driven digital projects• Worked on cutting edge B2C platforms to provide customers with a true omnichannel experience
Hong Kong & Macau
• Facilitated the transfer of ideas and concepts between business units and external service providers.• Promote an Agile mindset culture throughout the enterprise• Managed cross-functional teams in implementing Digital Trade Platforms and BI solutions • Manage 2 direct reports
Hong Kong, Macau, China, Taiwan
• Designed and managed all infrastructure related projects across multiple countries• Reduced network costs by 30% through secure internet access technologies• Upgraded the corporate communications platform from standard VoIP systems to a collaborative suite
Gold Coast
Other employees you can reach at chanel.com. View company contacts for 16169 employees →
Faith Quadri
Colleague at ChanelDarmstadt, Hesse, Germany
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Sonal Bakshi
Colleague at ChanelSouth Korea, Korea, Republic Of
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Chien Da (Tim) Lin
Colleague at ChanelLondon, England, United Kingdom
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Nafaa Med
Colleague at ChanelOran, Algeria
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Pijittsom Sapkresaesin
Colleague at ChanelBangkok Metropolitan Area, Thailand
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Aicha Ndiaye
Colleague at ChanelParis, Île-De-France, France
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Isidora Kostic
Colleague at ChanelMiami Beach, Florida, United States
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Fanny De Kervenoael
Colleague at ChanelParis, Île-De-France, France
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CM
Caitlin Manning
Colleague at ChanelGreater Sydney Area, Australia
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Ben Anwar
Colleague at ChanelConstantine, Algeria
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Quick answers generated from the profile data available on this page.
Nathan Marcelo works for CHANEL.
Nathan Marcelo is listed as Senior Manager Omnichannel Experience at CHANEL.
AeroLeads has found 1 work email signal at @chanel.com for Nathan Marcelo at CHANEL.
Nathan Marcelo is based in Hong Kong, Hong Kong Sar while working with CHANEL.
Nathan Marcelo has worked for Chanel, Philip Morris International, Corporate Executive Offices, and Yzl Pty Ltd.
Nathan Marcelo's colleagues at CHANEL include Faith Quadri, Sonal Bakshi, Chien Da (Tim) Lin, Nafaa Med, and Pijittsom Sapkresaesin.
You can use AeroLeads to view verified contact signals for Nathan Marcelo at CHANEL, including work email, phone, and LinkedIn data when available.
Nathan Marcelo holds Information Technology from Bond University.
Nathan Marcelo is listed with skills including It Operations Management, Technology Planning, Project Management, Vendor Management, Networking, It Operations, Vpn, and Technical Operations.
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