Nathan Barnes Email & Phone Number

Beckley, West Virginia, United States

• Instilled Truist Mission, Vision, and Values within the assigned branch. Drove branch performance through lending, coaching, managing, and business development. Worked with Branch Bankers Team Leaders and Area Leaders.
• Partnered with the Operations team ensuring internal controls are maintained with proper emphasis on operational risks.
• Significantly improved client service metrics at the branch by over 30 percent points.
• Improved measured overall branch performance by 20% in the first year of leadership

Beckley, West Virginia, United States

- Enhanced community reputation and Truist culture alignment by fostering a positive public image and instilling Purpose, Mission, and Values within the team.- Drove strong team and individual performance through effective implementation of Truist strategies in Small Business, Mass Affluent, @Work Financial Wellness, and Integrated Relationship Management.

Ronceverte, WV

Beckley, WV

Beckley, WV

- Successfully led and coordinated contemporary worship services, including planning, performance, and team management, resulting in enhanced worship experiences and engagement.- Provided pastoral and discipleship care to the worship and A/V teams, fostering a supportive and cohesive environment for growth and development.- Served as a valuable resource.

Beckley, WV

- Consistently delivered exceptional customer experiences by adopting a customer-first attitude, resulting in high customer satisfaction ratings and positive feedback.- Proactively managed assigned customers, conducting in-person and phone meetings to establish lasting relationships, understand their financial needs, and provide personalized product and.

Beckley, WV

- Led front counter, drive-thru, catering, and/or food production operations, resulting in improved efficiency, customer satisfaction, and increased sales.- Implemented and upheld Chick-fil-A's signature service standards, ensuring all guests received exceptional service through pleasant greetings, accurate order-taking, timely food delivery, and warm.

Master’S Degree, Theology

Education record

Bachelor’S Degree, Religion/Religious Studies