Nathan Messer Email & Phone Number

Chanhassen, MN

• Ensure packaging consistency and quality across organization. Assist Purchasing Department as a backup resource for raw material and finished goods.
• Assist quality assurance with supplier documentation and maintaining SQF Level 3 status for new ingredients and packaging materials.
• Monitor/Track cost and delivery and research root cause of discrepancies.
• Collaborate with receiving and transportation on resolving quality/service issues.
• Assist Planning/Sales to identify and resolve end product with close dated/expiring shelf life.

Chanhassen, MN

• Enhance process efficiencies: rebate mgmt.,order mgmt., K12/Food Service; foster relationships.
• Identify root cause of billbacks; discuss resolution with clients.
• Identify deduction trends; develop process improvements.
• Calculate pricing, inventory/shelf-life verification
• Enhance customer experience

Eden Prairie, MN

Investigate inventory discrepancies in production, raw materials and finished goods.Audited BOM's when production was consuming/not flushing enough material.Worked with logistics, Customer Service & 3PL to identify/resolve miss-shipments of product.Involved in process improvement initiatives with inventory; DMAIC, JIT, Kanban, Cycle CountsWorked to resolve.

Bloomington, MN

• Address inventory discrepancies through root cause analysis.
• Increased inventory accuracy by 2%, improving metrics to 99%.
• Collaborate with supply chain team, inclusive of sourcing and quality, to alleviate financial risks associated with inventory variances.
• Reduce back orders by developing project to address the constraint.
• Created metrics to address inventory discrepancies; established inventory turns with FG.
• Learned Great Plains and created scripts for JDE; working with Data Analysts on system enhancements.

Chaska, MN

• Provided patient care to those seeking pain treatments.
• Assisted with patient’s files, appointment scheduling and other clerical tasks.

Bloomington, MN

• Drove NPS surveys to gather consumer feedback and provide marketing with recommendations for campaigns.
• Determined client’s needs across the country through data mining in Qualtrics and SAS. Program effectiveness determined through NPS ratings.
• Contributed to achieving additional revenue of $1 million in the 4th quarter.

Bloomington, MN

• Determined effectiveness of discounts and payments by utilizing sales agreements and promotional activity.
• Rectified deficient account in reducing liability by $1 million, significantly impacting the department’s goals in the 4th quarter.
• Partnered with the sales team to implement the yearly forecast in MEI.
• Increased the company’s cash flow and outstanding liability by initiating efforts to understand client’s financial policies.
• Utilized SAP to perform pricing codes, sequel communication and billing information to accurately bill clients.
• Communicated cross-functionally for best outcomes.

• Reconciled client’s sales agreements against promotional activity, equipping sales to determine effectiveness of their program.
• Sought out customer policies to address differences for mitigating financial loss.
• Addressed inadequate promotional deductions and aggressively pursued resolution.
• Displayed leadership with team members in seeking unanswered questions for the team’s financial success.

Maple Grove, MN

• Addressed patient optical concerns through acquiring medical history, entrance tests, and doctor recommendations; resolving patient wishes to their satisfaction.
• Detailed the doctor’s recommendations and accurately coded the level of service.
• Valued the patient-doctor relationship; providing necessary medication, referrals or procedure(s) for resolving the patient’s concern.

• Showcase value of products/services offered to customers through reports and diagrams.
• Emphasized my quality service lead to an increase in their sales.
• Negotiated with management on company programs.
• Listened intently to the client’s needs, addressing concerns, bringing viable solutions to improve their customer retention.

Ba- Marketing, Marketing/Marketing Management, General

Activities and Societies: Marketing Project, All College Council, AMA & Econ. Clubs, German Club & Bible Study.

Bachelor Of Arts, Marketing