Nathan Messer Email & Phone Number

Chanhassen, Mn

Ensure packaging consistency and quality across organization. Assist Purchasing Department as a backup resource for raw material and finished goods.• Assist quality assurance with supplier documentation and maintaining SQF Level 3 status for new ingredients and packaging materials.• Monitor/Track cost and delivery and research root cause of discrepancies.• Collaborate with receiving and transportation on resolving quality/service issues.• Assist Planning/Sales to identify and resolve end product with close dated/expiring shelf life.

Chanhassen, Mn

Enhance process efficiencies: rebate mgmt.,order mgmt., K12/Food Service; foster relationships.• Identify root cause of billbacks; discuss resolution with clients.• Identify deduction trends; develop process improvements.• Calculate pricing, inventory/shelf-life verification• Enhance customer experience

Eden Prairie, Mn

Investigate inventory discrepancies in production, raw materials and finished goods.Audited BOM's when production was consuming/not flushing enough material.Worked with logistics, Customer Service & 3PL to identify/resolve miss-shipments of product.Involved in process improvement initiatives with inventory; DMAIC, JIT, Kanban, Cycle CountsWorked to resolve inadequate inventory transactions: Material Handlers, Production Assemblers, 3PL.

Bloomington, Mn

Address inventory discrepancies through root cause analysis.• Increased inventory accuracy by 2%, improving metrics to 99%.• Collaborate with supply chain team, inclusive of sourcing and quality, to alleviate financial risks associated with inventory variances.• Reduce back orders by developing project to address the constraint.• Created metrics to address inventory discrepancies; established inventory turns with FG.• Learned Great Plains and created scripts for JDE; working with Data Analysts on system enhancements.• Furthered education through testing in APICS-CPIM certification.

Chaska, Mn

Provided patient care to those seeking pain treatments.• Assisted with patient’s files, appointment scheduling and other clerical tasks.

Bloomington, Mn

Drove NPS surveys to gather consumer feedback and provide marketing with recommendations for campaigns.• Determined client’s needs across the country through data mining in Qualtrics and SAS. Program effectiveness determined through NPS ratings.• Contributed to achieving additional revenue of $1 million in the 4th quarter.

Bloomington, Mn

Determined effectiveness of discounts and payments by utilizing sales agreements and promotional activity. • Rectified deficient account in reducing liability by $1 million, significantly impacting the department’s goals in the 4th quarter. • Partnered with the sales team to implement the yearly forecast in MEI. • Increased the company’s cash flow and outstanding liability by initiating efforts to understand client’s financial policies. • Utilized SAP to perform pricing codes, sequel communication and billing information to accurately bill clients.• Communicated cross-functionally for best outcomes.

Reconciled client’s sales agreements against promotional activity, equipping sales to determine effectiveness of their program.• Sought out customer policies to address differences for mitigating financial loss.• Addressed inadequate promotional deductions and aggressively pursued resolution.• Displayed leadership with team members in seeking unanswered questions for the team’s financial success.

Maple Grove, Mn

Addressed patient optical concerns through acquiring medical history, entrance tests, and doctor recommendations; resolving patient wishes to their satisfaction.• Detailed the doctor’s recommendations and accurately coded the level of service.• Valued the patient-doctor relationship; providing necessary medication, referrals or procedure(s) for resolving the patient’s concern.

Showcase value of products/services offered to customers through reports and diagrams.• Emphasized my quality service lead to an increase in their sales. • Negotiated with management on company programs.• Listened intently to the client’s needs, addressing concerns, bringing viable solutions to improve their customer retention.

Ba- Marketing, Marketing/Marketing Management, General

Activities and Societies: Marketing Project, All College Council, AMA & Econ. Clubs, German Club & Bible Study.

Bachelor Of Arts, Marketing