Nathan Murray Email & Phone Number

Atlanta, Ga, Us

Suwanee, Ga, Us

United States

• Acted as a mentor and provided guidance to new team members, expediting their onboarding process, and ensuring their seamless integration into the team. This proactive approach significantly reduced the learning curve, enhancing overall team productivity.• Took a proactive role in optimizing Jira workflows, streamlining processes, and enhancing team efficiency. This initiative resulted in improved sprint tracking, reduced bottlenecks, and increased transparency across the team, ultimately contributing to smoother stand-up meetings and retrospectives.• Took on the role of a Lean coach within the team, providing guidance on Lean principles and methodologies. Helping the team to optimize our meetings, eliminate waste, and improve efficiency through revamping meeting flows and removing unnecessary meetings.

Atlanta, Georgia, United States

• Tailored proprietary software solutions to align with client feedback and requirements through extensive planning and testing sessions involving multiple stakeholders.• Worked closely with the Georgia Department of Revenue's Business Analyst to guide the development cycle for customer requests, encompassing development, testing, and multiple iterative phases.• Presented and demonstrated newly developed features to managers and directors, providing insights into feature releases, conducting live demonstrations, and addressing inquiries effectively.

Greater San Diego Area

• Managed Amazon advertising campaigns, optimizing data analysis, targeting, and keyword tools for enhanced performance.• Collaborated with clients, did product research, and crafted a compelling presentation, inspiring the initiation of research and development for their next product launch.• Utilized advanced data analysis techniques and third-party tools to identify trends and patterns while providing client support, including research and sales deliverables.

Laie,Hawaii

• Assumed responsibility for grading and evaluating assignments within the Entrepreneurial Department, working alongside seasoned entrepreneur, SEO Paul Wilson.• Contributed to research projects aimed at supporting developing entrepreneurs in Congo, Africa.• Spearheaded entrepreneurial workshops for emerging entrepreneurs, providing coaching and mentorship in preparation for entrepreneurial competitions.

Kailua Kona,Hawaii

• Collaborated with clients to facilitate policy requests, guided customers through various policy options, and assessed individual needs to craft tailored insurance policies meeting unique requirements.• Assumed responsibility for training new employees, ensuring they were equipped for success. Proficiently managed day-to-day operations during owner unavailability, showcasing leadership and operational acumen.Worked directly under Founder and CEO to assist with workload

Spokane, Washington Area

• Functioned as the Head of Glass Claims, orchestrating resolutions for claims issues between our clients and affiliated shops. Spearheaded the development of effective solutions to bridge gaps and resolve conflicts between glass shops and clients.• Led multiple remote teams to tackle complex claims challenges. Actively coached team members, fostering a collaborative learning environment where mutual growth and development were prioritized.• Demonstrated consistent leadership in call center metrics within a fast-paced and dynamic environment. Collaborated with colleagues, contributing to mutual growth and success.

Computer Science

Associate Of Arts - Aa, Aa Degree

Business Administration And Management, General