- Follow and control project management using agile and traditional methodologies.- Ensure customer and team satisfaction throughout the entire project.- Manage priorities across teams- Maintain continuous improvement mindset- Verify the viability and prepare budgets, equipment and resources.- Translate business goals and requests into executable requirements- Work closely with internal and external business stakeholders to understand and analyze business requirements… Show more - Follow and control project management using agile and traditional methodologies.- Ensure customer and team satisfaction throughout the entire project.- Manage priorities across teams- Maintain continuous improvement mindset- Verify the viability and prepare budgets, equipment and resources.- Translate business goals and requests into executable requirements- Work closely with internal and external business stakeholders to understand and analyze business requirements, maintain good relationships in with all stakeholders- Define resource allocation, project scope, roles and responsibilities and project timeline- Drive project direction and actively monitor project status to ensure high quality of project delivery. Review and report to stakeholders regularly as a timely update- Identify and address problems that arise with the project team. Decide alternatives/work-around in time to ensure project deliverables still meet expectations- Establishing and conducting project management/ review meetings;- Contribute to resolving contract differences or disputes;- Managing the interfaces with the stakeholders and within the project team;- Identify and manage risks to ensure that delivery arrives on time.- Carry out monitoring and control activities to track the progress of the project.- Problem-solving skills to sort out complex problems, focus to solve problems and think of unique and creative ways to resolve issues in compliance with the company governance process;- Solid communication and influence for discussions with project stakeholders;- Evaluate the lessons-learned during the execution of projects, document, communicate to relevant areas and apply the lessons-learned to future projects. Show less

- Responsible for structuring the Technology PMO (Project Management Office) of the organization. - Management of projects in both traditional and agile models. - Portfolio management of projects. - Facilitating integration among the participating project areas. - Reviewing and reporting on projects to the Executive Board. - Ensuring the proper prioritization of organizational resources in projects. - Monitoring post-implementation of projects.

Scrum Master course designed to prepare students for the Scrum Master certification exam by ScrumStudy, covering all topics recommended by the SBOK (Scrum Body of Knowledge) – the official guide to Scrum knowledge. This course is tailored to meet certification exam requirements while also providing students with discussions and practical cases for those facing the challenge of being a Scrum Master for their team. Addressing everyday project issues, the course demonstrates how to apply Scrum… Show more Scrum Master course designed to prepare students for the Scrum Master certification exam by ScrumStudy, covering all topics recommended by the SBOK (Scrum Body of Knowledge) – the official guide to Scrum knowledge. This course is tailored to meet certification exam requirements while also providing students with discussions and practical cases for those facing the challenge of being a Scrum Master for their team. Addressing everyday project issues, the course demonstrates how to apply Scrum techniques, always emphasizing one of its most crucial characteristics – adaptability Show less

- Managing operations involving approximately 130 people. - Management responsible for creating methods, planning activities, and organizing the functioning of units related to healthcare: Bed Management, Patient Mobility Unit (external and internal transportation), and Regulation. - Direct coordination between healthcare areas and support areas, identifying priorities, risks, and action plans.- Promoting communication alignment between healthcare and other areas, monitoring… Show more - Managing operations involving approximately 130 people. - Management responsible for creating methods, planning activities, and organizing the functioning of units related to healthcare: Bed Management, Patient Mobility Unit (external and internal transportation), and Regulation. - Direct coordination between healthcare areas and support areas, identifying priorities, risks, and action plans.- Promoting communication alignment between healthcare and other areas, monitoring unnecessary expenses or other issues that may lead to waste, inefficiency, production loss, or budget deficit. - Responsible for planning, organizing, and controlling hospital care activities, as well as devising strategies and work methods to manage crisis situations, as indicated by core business areas.- Establishing processes, protocols, policies, and procedures for healthcare. - Promoting the monitoring of KPIs for hospital management and implementing intervention measures and quality audit. Show less

- Develop and implement a Scrum methodology proposal tailored to the organization. - Support teams in adopting and adapting the model; and provide mentoring for Scrum Masters, Product Owners, and Development Teams in Lean-Agile principles and practices. - Drive continuous improvement through Inspection and Adaptation workshops. - Assist project teams in defining practices to be implemented in each project, considering its nature and characteristics. - Manage priorities (product… Show more - Develop and implement a Scrum methodology proposal tailored to the organization. - Support teams in adopting and adapting the model; and provide mentoring for Scrum Masters, Product Owners, and Development Teams in Lean-Agile principles and practices. - Drive continuous improvement through Inspection and Adaptation workshops. - Assist project teams in defining practices to be implemented in each project, considering its nature and characteristics. - Manage priorities (product backlog) and ensure the smooth functioning of the methodology. - Ensure that all planning and execution functions are aligned with the strategic planning of projects in terms of scope, deadlines, costs, resources, and quality. - Portfolio management of projects of different sizes and characteristics within Marketing. - Report the status of activities in the functional area to management, as well as the status of projects to stakeholders. Show less

- Management of the organization's processes (As-Is/To-Be). - Structuring the process for implementing the methodology of agile project management and digital innovation in the organization's processes. - Project management of innovation in processes using the agile methodology. - Implementation of a new project management tool (Taskray), acting in the UX (User Experience) function.

- Process Management (As Is/To Be).- Management of goal, process, and BSC (Balanced Scorecard) indicators; Review and monitoring of the BSC.- Management of the organization's goal-setting process (deployment, monitoring, measurement).- Management of organizational policies.- Quality management of projects (Review and validation of artifacts).

- Management of the organization's collective goal projects. - Review and monitoring of the Balanced Scorecard (BSC).- Project Portfolio Management; Definition, monitoring, and measurement of individual goals for company managers.- Development and monitoring of project indicators.

- Management of the portfolio of channel projects. - Interface between the business areas of the organization and partner companies. - Provision of managerial analyses of projects to project managers (GPs) and sponsors, assisting in decision-making. - Support and guidance of teams in the execution of best practices. - Provide an integrated view of the portfolio to the sponsor. - Ensure the planning, monitoring, control, and closure of projects according to the methodology… Show more - Management of the portfolio of channel projects. - Interface between the business areas of the organization and partner companies. - Provision of managerial analyses of projects to project managers (GPs) and sponsors, assisting in decision-making. - Support and guidance of teams in the execution of best practices. - Provide an integrated view of the portfolio to the sponsor. - Ensure the planning, monitoring, control, and closure of projects according to the methodology applied in the organization. Show less

- PMO Analyst for Corporate Projects in the Organization: Responsible for the structuring/planning, monitoring, control, and closure of projects. Preparation of managerial performance reports for projects. Assistance in implementing project management tools and indicators in the organization. Monitoring strategic indicators for the board of directors.- Process Analyst: Responsible for coordinating the processes within the Management Department of the organization, monitoring… Show more - PMO Analyst for Corporate Projects in the Organization: Responsible for the structuring/planning, monitoring, control, and closure of projects. Preparation of managerial performance reports for projects. Assistance in implementing project management tools and indicators in the organization. Monitoring strategic indicators for the board of directors.- Process Analyst: Responsible for coordinating the processes within the Management Department of the organization, monitoring process mappings, creating and implementing a performance dashboard for operational processes in the company, developing process analyses, operational models, and process matrices, training new employees, and conducting internal process training. Show less

Responsible for the survey, understanding, and representation of existing processes in the organization, as well as evaluating and recommending improvements to analyzed processes and their application to new processes. To achieve this, the role involves: Defining the scope of business process mapping projects. Conducting interviews to gather information about the business processes to be mapped. Designing and validating drawings and artifacts of mapped processes with managers and process… Show more Responsible for the survey, understanding, and representation of existing processes in the organization, as well as evaluating and recommending improvements to analyzed processes and their application to new processes. To achieve this, the role involves: Defining the scope of business process mapping projects. Conducting interviews to gather information about the business processes to be mapped. Designing and validating drawings and artifacts of mapped processes with managers and process owners. Creating and delivering managerial presentations on process mapping projects. Developing executive presentations (for top management) on process mapping projects. Reporting process discrepancies and artifacts non-conformities to the Process Manager. Ensuring standardization and integration of mapped processes. Defining and managing process management tools. Participating in prioritizing demands and coordinating process management initiatives in the company. Show less

Development and monitoring of performance and strategic indicators. Creation of projects and business plans for the development of new sales channels. Mapping and design of process flows. Development of new business strategies.

Development and management of a new calculation for the gratuity of services offered by SESI/SENAI/IEL nationwide. Assistance in creating a new data collection structure for SESI nationwide. Analysis of the quality and reliability of performance indicators information for SESI at the national level. Support in the preparation of statistical reports on the institution's performance. Assistance in the standardization and adoption of new performance indicators for SESI and SENAI institutions… Show more Development and management of a new calculation for the gratuity of services offered by SESI/SENAI/IEL nationwide. Assistance in creating a new data collection structure for SESI nationwide. Analysis of the quality and reliability of performance indicators information for SESI at the national level. Support in the preparation of statistical reports on the institution's performance. Assistance in the standardization and adoption of new performance indicators for SESI and SENAI institutions nationwide. Show less

Exchange experience in the United States, in the holiday work program, where I worked in operational roles in the hotel, restaurant, and convention center.

Assist in measuring and assessing national production, as well as preparing analyses of national production. Development of statistical reports. Consulting with regional departments on the use of the institution's production data collection system. Creation of processes and workflows for the collection, analysis, and dissemination of data and information. Participation in the Information Management Unit, responsible for creating informational products for managerial decision-making, as well as… Show more Assist in measuring and assessing national production, as well as preparing analyses of national production. Development of statistical reports. Consulting with regional departments on the use of the institution's production data collection system. Creation of processes and workflows for the collection, analysis, and dissemination of data and information. Participation in the Information Management Unit, responsible for creating informational products for managerial decision-making, as well as managing the institution's knowledge. Show less

Accounts payable, accounts receivable, negotiation of customer payments, issuance of bank slips, bank reconciliation, customer receipts, cash control and closure, banking transactions, fleet management, and invoicing.

Consulting on the plans and modalities of the gym. Telemarketing, sales, basic administrative procedures, student management, etc.