Nathan Paddick Email & Phone Number

Canada

Manchester, England, United Kingdom

• Leading DevOps initiatives and strategy to support financial services platform deployment.- Realised £10k of savings through restructure of EC2 and AWS Lambda services.- Transit Gateway, VPC upgrades will provide production-ready scalability and performance.- Overseeing migration from Azure DevOps to GitLab, enhancing development workflows, code ownership and repository management.• Designed and implemented support service, achieved >95% SLA compliance within first five months.• Spearheaded previously-troubled customer service UI development, setting stage for a feature-complete release.

London, England, United Kingdom

• Delivered seven digital transformation projects ahead of schedule, despite absence of PMO leadership, contributing to organisational agility.• Orchestrated the review of over 100 commercial processes, resulting in enhanced efficiencies and year-on-year improvement according to customer satisfaction surveys.• Implemented a Smartsheet-based project management system without prior experience, enabling successful programme delivery.• Provided data-driven insights via dynamic dashboards, which were used by senior leadership to guide transformation strategy through major state events.• Improved project staffing and resource allocation by 10% through development of capacity tracking and project assignment methodologies.

United Kingdom

• Played a critical role in the success of the JET fusion experiment by developing and enforcing stringent COVID-19 controls.• Supported RACE’s transition to hybrid working, coordinating the seamless transfer of essential resources to 250 then-remote staff, ensuring no operational disruption.• Responsible for remote infrastructure accessible to 80 engineers, and domain expert for accepted replacement of virtual-machine-provisioned software licences.

Bucharest, Romania

• Led Online Services team alongside Associate Live Producer, producing critical infrastructure for the global launch of Tom Clancy’s Ghost Recon Breakpoint.• Improved resource allocation by implementing scripted workload-balancing, empowering junior developers to contribute significantly to go-live featureset.• Delivered online feature switches and customer support tools that improved stability and player sentiment compared to previous title.

Oxford, United Kingdom

• Owned and optimised a county-wide document transfer system, improving operational efficiency with macro-based tools.• Developed new mechanisms for analytics and reporting, reducing system management time from over an hour to 15 minutes daily.• Co-pilot in the development and release of Clinox.info, a web-based GP support tool, collaborating with multi-organisational teams and third-party developers.