Nathan Pederson Email & Phone Number

Atlanta, Georgia, United States

• Conduct comprehensive full-lifecycle recruiting for Groundswell’s Digital Practice and BP, ensuring alignment with Department of Defense (DoD) standards and requirements.• Recruit for critical roles supporting a range of key government agencies, including but not limited to the Department of Transportation (DOT), Department of Energy (DOE), Department of Homeland Security (DHS), and Defense Intelligence Agency (DIA).• Oversee and manage the recruitment process from requisition through offer extension, including sourcing, screening, interview preparation, scheduling, negotiation, and offer presentation.• Collaborate with hiring managers and operational leaders to drive recruitment strategies, achieve business objectives, and efficiently fill critical positions.• Utilize industry-leading tools and platforms such as Workday ATS, Indeed, Clearance Jobs, and LinkedIn Recruiter to optimize the recruitment process.

• Spearheaded and directed the comprehensive hiring cycle, demonstrating leadership by overseeing recruiting, interviewing, reference checking, offer negotiation, and new employee orientation processes• Leveraged advanced consulting skills and extensive technical expertise, showcasing a profound understanding of the industry, to contribute to organizational success• Innovated workflow optimization solutions, specifically enhancing the submittal process, showcasing a strategic approach to process improvement• Screened over 25 candidates weekly, achieving a 50% hire rate, underscoring a keen eye for talent and an ability to identify top-performing individuals• Consistently ranked in the top 3 for hires over the past two years, reflecting a sustained track record of excellence in talent acquisition• Provided an industry-leading candidate experience, from initial contact to seamless onboarding • Demonstrated leadership by mentoring and supervising team members, fostering professional development and creating a collaborative and high-performance work environment• Recruited on Business Analysts, Developers, Cloud, Enterprise Architects, System and Software Engineers, and Network Engineers

• Completion of full cycle recruiting including job postings, sourcing, conducting pre-screens & face-to-face interviews, determining placements, negotiating & extending offers, and providing information to ensure compliance is met based on client standards• Built and maintained strong talent pipelines using sourcing strategies such as Boolean searches, multiple job boards, LinkedIn, internal databases, and referrals from hiring events, job fairs, etc.• Used Boolean searches to identify elite talent. Approached, intrigued, engaged, and closed passive talent using compelling narratives, uncovering unmet needs/goals/aspirations, rapport building, excellent salesmanship, and communicating as a Career Advisor• Participated in intake calls to better understand client needs, and performed searches on behalf of clients using LinkedIn Recruiter, Bullhorn, Monster, Career Builder, and advanced Sourcing techniques, and working with existing and past candidates to generate referrals• Strategized different ways to build talent pipelines by utilizing research strategies, referral generation and hiring/tech events• Consistently exceeded 120% of KPIs/recruiting metrics (prescreens, interviews, New-Hire starts, etc.)• Coordinate and schedule phone screens and on-site interviews with Hiring Managers, etc.• Constantly keeping Candidate Experience top of mind throughout recruitment process• Recruited on Business Analysts, Developers, Cloud, Enterprise Architects, System and Software Engineers, Network Engineers, and Nuclear Engineers

Greater Atlanta Area

• Accomplished complete set-up of the Mercedes PRO telematics program (Digital system to provide vehicle & driver data to customer) in the US including marketing activities from Customer Relationship Management software, brochures, social media, tradeshows and Point of Sale for dealerships • Developed Business plans and negotiated pricing for large customers• Increased activations rates from 2% to 10% in 6 months through sales push campaigns and direct fleet and dealer collaborations.• Led internal Dealer System Integration for Sales and Service to enroll customers at each touch point for ease of use in Daimler Corp. operating system (NetStar)• Established the foundation that increased activations by 15% year over year• Instrumental in launch of Connectivity Products for Sprinter and Metris Van market in the US by bringing an Agile project approach (Kanban)• Localized European blueprints for services and customer front ends• Created sales concepts and initiatives for both Fleet and Retail• Conducted competitive analysis to develop market specific pricing concepts for bundling of services• Provided support/recommendations to five market units and executed implementation of agreed outcomes and measures• Developed incentive program with Van’s Aftersales to drive enrollments• Took consumer feedback and worked with engineering both domestically and internationally to simplify and improve services• Primary interface between Dealers and Corporate Office• Worked across business areas to establish synergistic approach for launching of Connected services• Developed, executed, and managed logistics for product launch and event tradeshows• Created and led training for 290 dealers and all internal stake holders

Greater Atlanta Area

Atlanta, Ga

Verizon Telematics Oct. 2014 – PresentSenior Coordinator – Customer Service Atlanta, GA• Conduct inbound and outbound communications with clients to manage and grow customer relationships and sales• Review client cases and requests for technical support by providing superior customer management and service• Document 100% of inbound/outbound interactions to further grow customer data and records• Build & maintain effective long term relationships with dealers & OEM technical support

Atlanta, Ga

Verizon Telematics Jan. 2010 - Oct. 2014Senior Analyst – Logistics Services Atlanta, GA• Planned and managed warehouse and in-transit inventory levels for logistics synergy• Utilized Oracle ERP system to build and analyze reports based on customer inventory data• Developed and implemented processes to manage and monitor internal inventories for demo projects, engineering devices and warehouse inventory levels • Analyzed and resolved electronic data interchange transactions to improve organizational process flows resulting in reduced reporting errors and redundancy rates• Coordinated directly with purchasing team to develop and implement receipt processing accuracy• Managed transportation from contract manufacturers to the end user utilizing third party logistics • Reviewed and resolved all transportation cases to create client opportunities and positive growth

Kennesaw, Ga

UPS Supply Chain Solutions Sept. 2010 – Dec. 2010Warehouse Associate (Forklift Certified) Louisville, KY• Utilized warehouse management software platforms to perform picking, packing, and shipping • Facilitated precise logistical operations by managing and organizing warehouse processes

Ba, Corporate & Organizational Communication, Marketing

Activities and Societies: Sigma Nu

Education record