Nathan Holmes Email & Phone Number

Lincoln, Ne, Us

Lincoln, Nebraska, United States

Lincoln, Nebraska, United States

In charge of training and onboarding new hires while maintaining and updating the resources and material utilized by the team. Responsible for embodying the core values and leading by example. Provide current hires with refreshers and training on current and new skills. Currently participating in Intelligent Leadership Online Academy.

Lincoln, Nebraska, United States

Embody the core values and provide effective and exceptional customer service regarding customer's accounts or services. Create new orders that have come in. Contact customers regarding scheduling, requests, or issues. Provide hassle free service while troubleshooting and setting up for service. Was recognized as one of the top performers within the organization and team. Participated in the GroALLO Mentor Program to expand my knowledge and skills to better myself in preparation to be a leader one day.

Lincoln, Nebraska

I helped with customers' questions about products, price, and location. Unload and load inbound freight and downstock, picking products off the floor for customer orders and fulfilling them by shipping or staging in store. Provide outstanding service to customers who are picking up their products. Stage all outbound and deliveries for the next day. Clean and maintain a safe and workable area in the warehouse.

Lincoln, Nebraska

Handled 50 and more customers in nine different states by proactively communicating and resolving freight issues. Solicited for freight daily via phone and Outlook, while appointing, tracking, and updating loads.

Lincoln, Nebraska

Coached eight agents to bring outstanding service to our clients during connsultations. Monitored and set daily goals for individual agents and for the teams to meet both the store's and customer needs. Recognized agents during exceptional customer feedback. Also, coached and assisted the sales floor in attaching Geek Squad services to their point of sale. Held an oath and responsibility to safeguard customer information.

Lincoln, Nebraska

Coached three associates in providing a complete solution for the customer's needs or desires. Held weekly one-on-ones with the associate and provided on the spot follow up on customer interactions. Relayed customer feedback, store updates, and store performance and reports.

Grand Island, Nebraska

Scheduled, supervised and coached 16 associates who work under merchandising, inventory, or asset protection to provided outstanding customer service and prevent store shrink. Responsible for the look and feel of the store, ensuring things were priced correctly and downstocked each day. Assisted store personel when running the floor, greet customers, and resolved any customer issues. Recognition received from management and district team for the outstanding customer feedback, perormance of the team, and results from monthly audits. Was top performer in the distract of 12 stores.

Grand Island, Nebraska, United States

Recruited, hired, and trained new employees for the store year round. Was in charge of tracking employee and store expenses and ensure it remained under budget, while also managing the store's safe and daily filings. Resolved customer and order issues when necessary. Coached front end associates on attachment of services and credit cards. Assisted with the training of the new management team and daily tasks that were assigned to me from the managers.Assist and transact customers.

Grand Island, Nebraska, United States

Addressed and helped customers in store and over the phone regarding inquiries to the product or orders. Processed customer transactions, while also ensuring the department was down stocked and merchandised. Assisted in the control of internal loss by monitoring physical inventory and financial transactions. Also, answered telephone inquiries from other stores regarding the status of units and other service issues.

Kearney, Nebraska, United States

Supervised and assisted a building of up to 320 residents Managed and supervised a staff of tenAdvised the Community Assembly Night (C.A.N.) Executive BoardSupervised programs for ten Resident Assistants.Organized, scheduled, and overlooked the duty calendar.Responsible for the hiring, training, and discipline of front desk workers.Supervised a floor of 60 residents.Provide paraprofessional advice concerning personal and academic topics.Mediator and facilitator to resolve conflicts.Provided customer assistance while completing desk hours.Enforced and upheld university policy.

Bachelor Of Science, Business Administrations Comprehensive Major With An Emphasis In Management And Minor In Marketing

Activities and Societies: National Residence Hall Honorary, Phi Gamma Delta

Education record

Activities and Societies: Show choir, choir, marching band, concert band, jazz band