Nathan Robert Email & Phone Number

Waco, Tx, Us

I excelled in providing extensive product knowledge and support to both retail and wholesale customers. Through proactive relationship building, I nurtured professional connections with current and prospective clients, fostering long-term partnerships. Additionally, I was responsible for disseminating updated product datasheets, technical information, and instructions to our extensive network of dealers, ensuring they were well-equipped to represent our products effectively.By confirming order details with customers, I upheld order accuracy and completeness, thereby minimizing returns and optimizing customer satisfaction. With oversight of 350+ domestic and international dealer accounts, I demonstrated exceptional organizational and management skills crucial to maintaining strong client relationships and driving revenue growth. Moreover, my proficiency extended to crafting and implementing email and SMS marketing campaigns tailored to both retail and wholesale clientele, contributing to our success.Notably, I consistently achieved record-breaking sales figures in 2020, 2021, and 2022, surpassing calendar year sales by over 10%, even amidst economic downturns, highlighting my resilience and ability to exceed industry standards. In addition to my sales achievements, I provided effective technical and order-related support to customers, ensuring their needs were met with professionalism and efficiency.Leveraging my expertise, I actively mentored and trained new sales representatives, instilling in them the values of exceptional customer service and product knowledge essential to our company's reputation. I also worked closely with our R&D team to drive product innovation, responding effectively to industry demands and maintaining our competitive edge. Lastly, I coordinated seamlessly with assembly and fabrication teams to streamline operations, ensuring timely delivery and accuracy of orders, thereby enhancing customer satisfaction.

Waco, Tx, Us

I leveraged the Fishbowl ERP system to efficiently manage sales orders across multiple online platforms. I spearheaded the development and management of third-party storefronts on key platforms such as Amazon, eBay, and Google Shopping, resulting in a significant increase in monthly sales. Utilizing Google Docs and Excel, I also tracked and reported sales KPIs, enabling data-driven decision-making. Moreover, I implemented process improvement policies to enhance department sustainability and streamline technical support and sales processes, ensuring seamless operations. Additionally, I provided sales and technical support to dealers and retail customers, further enhancing customer satisfaction and driving revenue growth.

- Cultivated brand recognition and confidence by engaging with over 100,000 individuals annually directly at vendor show events and off-road gatherings.- Produced captivating product placement imagery for dissemination across social media platforms.- Enlightened prospective customers about the product's value through firsthand knowledge and demonstrated expertise gained from personal experience with the product.

Atlanta, Georgia, Us

I provided HR support to over 300 employees and 4000 available workers across various corporate clients. Through strategic initiatives, I reduced contingent worker turnover by 13% quarter-to-quarter and implemented worker engagement programs that significantly decreased absenteeism. Furthermore, I enhanced client hiring of contingent workers by 21% by refining selection and testing processes. My efforts also included improving recruiting practices, fostering worker engagement, and reinforcing safety protocols across multiple onsite locations. Additionally, I played a pivotal role in educating both employees and client leadership on HR policies and procedures, ensuring adherence to regulatory standards and promoting a positive work environment.

Atlanta, Ga, Us

I played a crucial role in ensuring a safe and secure work environment. This involved delivering comprehensive safety orientations and training to both internal and external stakeholders, fostering a culture of safety throughout the organization. I managed the employee safety program, utilizing data-driven insights to implement effective corrective actions and enhance safety protocols. Additionally, I maintained meticulous records related to OSHA, EPA, FDA, and ISO standards, ensuring compliance with regulatory requirements.

During my tenure I applied Six Sigma methodology to pinpoint root causes for defects, subsequently implementing lean measures to enhance efficiency. I led the development of innovative training practices and procedures aimed at elevating quality standards. Moreover, I created standardized training documents to ensure strict adherence to ISO 9001:13485 and FDA standards, ensuring compliance with regulatory requirements. Additionally, I conducted comprehensive job analyses to refine job descriptions and specifications, optimizing organizational efficiency and alignment with strategic objectives.

Waco, Tx, Us

I played a pivotal role in enhancing organizational performance and productivity. I conducted thorough employee training focused on improving safety, quality, and efficiency standards. I successfully managed material schedules during the company-wide transition to Just-In-Time inventory systems, optimizing resource allocation and minimizing waste. Through strategic initiatives and operational enhancements, I achieved a remarkable 300% increase in production capacity, demonstrating my ability to drive tangible results through effective leadership and process improvement. My contributions to product development initiatives led to significant sales growth, underscoring my commitment to fostering innovation and driving business success.

Bachelor Of Science - Bs, Business Administration And Management, Human Resource Management Concentration

Associate In Applied Science (A.A.S.), Operations Management And Supervision

Associate In Applied Science (A.A.S.), Business Administration And Management, General