Nathan Osborne Email & Phone Number

United States

•Develop and publish social-first video and visual content across Instagram, Facebook, and LinkedIn, increasing average post reach by over 500%.•Provide live event coverage and create compelling multimedia content for marketing events, enhancing digital engagement.•Collaborate with teams to maintain brand consistency across social media, email campaigns, and web design.•Utilize Adobe Premiere, After Effects, Photoshop, and Illustrator to produce high-quality graphics and video edits.•Track social media performance and trends, generating reports to optimize content strategy and audience engagement.•Engage with followers and influencers to build a vibrant online community, directing traffic to key digital platforms.

Ogden, Utah, United States

•Design graphics for websites, logos, and promotions for marketing purposes using intermediate knowledge of Adobe and Affinity suites.• Own and operate a small business specializing in the creation and sale of wall art featuring original graphic designs.• Capture and edit video for personal projects.• Record, edit, and produce audio using standard audio recording equipment.• Mix and master vocal arrangements and music compositions and distribute songs andalbums.

Farmington, Utah, United States

Connecting business professionals and entrepreneurs with the tools they need in order to put Apple solutions to work in their businesses. Assisting with introducing Apple solutions, technology, and services to business customers• Built relationships with over 200 local businesses to promote long term business growth.• Set and achieved company defined sales goals.• Knowledgable in how businesses can benefit through Apple solutions such as mobile device management, financing, and direct sales.• Successfully introduced purchasing processes to customers which led to 25% higher year over year growth.• Designed and presented slides for weekly meetings that resulted in more business transactions and confidence for my business team.• Consistently maintained more than 90% customer satisfaction, proving my effectiveness in: connecting with customers, providing customers a positive experience, and creating new promoters.

Farmington, Utah

Working every day to uncover customer needs, then following through with meaningful solutions. I’m there to meet customers when they first enter the store before guiding, advising, selling, and even setting up their new products.•Contributes to customer satisfaction and retention by providing product and technical knowledge •Trains and mentors teams to achieve sales targets and improve customer experience •Mentored and trained other specialists regarding weekly metrics, improving customer experience, and product knowledge •Educated and assisted with implementing new systems and processes to the sales team

Ogden, Utah, United States

•Collaborated with the Weber State University Department of Communication to identify innovative strategies for engaging former alumni through email and print communication channels.•Played a pivotal role in the creation of drafts for a new departmental website and developed visually appealing and professionally designed materials, resulting in a highly successful website and enhanced branding throughout the year.•Spearheaded brand awareness initiatives through consistent marketing efforts and the successful launch of impactful campaigns.•Demonstrated exceptional writing and editing skills by creating and refining articles, web content, and advertising copy for both internal and external audiences.•Acquired valuable expertise in digital marketing, process improvement, content creation, and proofreading, enhancing overall organizational effectiveness.

Greater Salt Lake City Area

•Demonstrated exceptional customer service skills, ensuring customer satisfaction and promoting positive experiences.•Maintained a strong focus on security, ensuring the safety and well-being of customers throughout their journey.•Successfully oversaw the safety of customers during boarding and while riding the FrontRunner train, prioritizing their well-being at all times.•Provided invaluable assistance to customers by promptly addressing inquiries, answering questions, and offering guidance to ensure seamless travel experiences.•Efficiently facilitated ticket purchases for customers, ensuring accuracy and meeting their individual needs.

Layton, Utah

•Successfully managed and supervised small groups of individuals in a storage warehouse, ensuring efficient operations and optimal productivity.•Demonstrated meticulous attention to detail by accurately counting and meticulously tracking inventory, contributing to streamlined inventory management processes.•Efficiently coordinated the shipping and delivery of inventory to store locations along the Wasatch Front, meeting deadlines and ensuring timely availability of products.

South Ogden, Ut

•Provided exceptional customer assistance and support throughout the car wash process, ensuring a satisfactory experience for each customer.•Successfully promoted and completed the enrollment process of a monthly service program, contributing to increased customer loyalty and recurring revenue.•Efficiently facilitated sales transactions utilizing a POS system, ensuring accurate processing and seamless transactions for customers.•Demonstrated a strong commitment to daily upkeep and maintenance of the car wash facility, ensuring cleanliness, functionality, and a positive customer experience.