Nathan Rosen Email & Phone Number

Greater New York City Area

⇨ Developed and rolled out practice group library resource intranet pages for Litigation, Real Estate, Tax, Securities, Corporations, & Commercial Law. Increased knowledge sharing by developing taxonomies and organizing documents for effective use on the library’s sites⇨ Simplified attorney access to databases and websites and increase data driven decision making by selecting, implementing, and managing online usage tracking system and password management software.⇨ Improved reference services and usage reporting by installing and managing Reference tracking software.⇨ Reallocated library budget to maximize usage, canceled services, and negotiated contracts to provide higher ROI information resources.

* Provide research consulting service for business and legal services.* Conduct individual and group training. Organize education and training programs.* Personal LinkedIn & social media footprint review and individualized assistance in powerful profile production.* Develop knowledge management structures and processes.* Conduct competitive intelligence research on people and companies.* Taxonomy development for Netting Project for 80 countries with hundreds of forms of organizations and ten document types.

Greater New York City Area

Greater New York City Area

Responsible for leading reference & research services in the United States for international law firm with 26 offices in US, Europe & Asia with more than 900 lawyers.• Planned/started implementation of exceptional seamless library service. Expanded visibility of library team by creating a Library map with pictures to better connected users with librarians. • Intensified library accountability by rolled out centralized library research tracking system. Improved responsiveness of librarians to requests by tracking/reporting time between request submission to assignment, assignment to completion, as well as actively load balancing.• Established tracking of use/billing information encouraging accountability of librarians.• Raised service level of research by developing standardized language for accepting/completing assignments, auditing librarian responses & assigning to librarians presentations on best practices.• Designed satisfaction tracking & early warning system for research requests.• Heightened awareness of resources by proposing/assisting development of web site with substantially more resources.• Broadened access to regional specific information through development of location based research pages.• Strengthen attorney awareness of services by creating tag lines for library services.• Extended librarian access by expanding liaisons to more groups & areas improving attorney access to librarians who know their group's needs.• Heightened service by increasing librarian specialized knowledge/experience by pushing them to improve their skills & requiring presentations on research tools, techniques, & best practices.• Reduced superfluous email while providing essential information to provide a competitive edge for attorneys by controlling/standardizing alerts by establishing firmwide tracking of alerts & driving improvements.

Greater New York City Area

* Lead and direct client service strategies and operations for the New York office library.* Ensure information resources align with goals and that services and resources are consistently at best practice level.* Provide senior expertise in corporate finance research for the Capital Markets Group.* Manage and develop department staff.* Ensure client service and satisfaction are attained in all areas.

Greater New York City Area

* Substantially cut costs by renegotiating contracts with legal publishers & outside CLE vendors by average of 6% per year.Instituted & ran over 150 CLE programs providing cutting-edge and cost-effective programming.* Trained staff on LexisNexis, Westlaw, Factiva, CCH, PowerPoint, etc. Instructed more than 200 users on conducting effective & accurate research maximized staff expertise. * Safeguarded department though creation, development and maintance of business continuity database.* Created & presented innovative live/web training programs, including bankruptcy & researching legal ethics program.* Increased staff satisfaction with IT by developing targeted training & identifying priorities as IT Ombudsmen resulting in improved staff efficiency & morale.* Created new procedures for new employee orientation, prepared first department manual, & conducted new employee orientation process for more than 200 users increasing the library’s visibility and usage.

Greater New York City Area

* Managed and ran library and supervised staff.* Established and ran Technology Center.* Designed innovative programs to expand library services to members through joint venture agreements, improved public access and member services discounts.* Reduced expenditures by 25% through developing and implementing a new policy regarding binding. Saved about $10,000 by innovative negotiations with Matthew Bender for print and CD-ROM products.

Greater New York City Area

* Responsible for day-to-day operations of NY Library and the branch libraries in DC and NJ.* Supervised, hired and evaluated over 22 library staff.* Conducted legal and business research; trained summer associates; instructed and lectured attorneys on legal research and ethics.* Built cohesive high performing team by facilitating cross training and instituting standards.* Created the firm’s first Total Quality Management project and used this information to reorganize inter-library loan operation shorting retrieval times and improving attorney satisfaction.* Assisted in negotiating particularly advantageous online contracts by collecting and analyzing statistics and wrote creative contract clauses saving the firm substantial money and improving accountability.* Established a Library e-mail box for requests, organized processes for effectively handling those requests and wrote macros for automating requests.

Ms, Library Services

Activities and Societies: Beta Phi Mu - Library Honor Society

Jd, Law

Activities and Societies: Top Oralist in the Ellison Moot Court Competition & member of the U.M.K.C. Moot Court Team. Law School newspaper.

Ba, Psychology

Activities and Societies: * University Scholar * Dean of Students Honoree & Psychology Department Honoree * Phi Kappa Phi - National.

Education record

Activities and Societies: Debate squad and lettered in wrestling and shotput.