Nathan Vazquez Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

- Create and maintain a Power BI dashboard that displays metrics on client margins, divisional growth and fulfillment of contracts with a dashboard that has increased visibility into client P&Ls and has led to improved profit margins- Convert existing clients to new contracts, resulting in a $250,000 increase in annual recurring revenue- Lead client relations and track client feedback over time, resulting in improved client satisfaction by 60% over 12 months- Reduce issues occurring with existing clients by 25% by setting up improved workflows for client onboarding and having scheduled reviews of service with department managers

- Improved quality of client documentation by documenting client's network architecture into individual SharePoint sites- Analyzed performance of client fulfillment and satisfaction using Excel PivotTables and presented reports with PowerPoint

Greater New York City Area

Working with IT professionals to maintain an active working office environment, including fixing server and internet issues, while assisting with AV setup for concerts and similar media events.

Greater New York City Area

Tasks included going onsite to assist with trouble shooting computers and documenting errors as well as configurations of equipment, answering help-desk calls and editing DNS and active directory for client networks.

Greater New York City Area

Greater New York City Area

Bachelor'S Degree, Major: Computer Science Minor: Economics

Activities and Societies: Athletic Team (Wrestling), team representative for Student Athlete Advisory Committee. Active member.

Advanced Cte Diploma, Web Page, Digital/Multimedia And Information Resources Design

Activities and Societies: Severed as National Honor Society President for 1 year National Honor Society member 2 years Varsity Wrestling.