I work with an astonishing group of people who are creating software products and professional service products that are challenging the status quo in their market segments.Resolvable: The customer service experts, we create elite customer service teams.Do you want your customer service agents to earn more money and provide a brilliant customer experience? Use our software product to allow your team to collect ratings and tips from consumers. - Extra feedback and extra money for agents- Maximise accountability in your team- Increase customer experience & insights- Works alongside existing systems (Zendesk etc.)Do you need a high-quality customer service outsourcing solution that doesn't break your budget? Our flexible outsourcing product will allow you to scale your team efficiently. - All-inclusive rates from £9.65 per hour- Agents to work alongside existing team- Quality management perfected- Frictionless and transparent service

Sorted is a global SaaS based technology business, who provide logistics software for the retail industry.The Sorted platform focuses on 3 key areas; dynamic delivery options at checkout, intelligent carrier management with true-cost allocation, and powerful delivery tracking. The platform is a scalable API first, micro-services based solution.My goal is to engage with 3PLs and retailers who want to put delivery experience at the forefront of their value proposition to consumers.

Having close to a decade of experience working in the software industry primarily focusing on the retail and logistics markets. I set up Sansby Limited to work on projects that center around improving retailer's operations, attracting more customers, and delivering a higher return on capital employed.

Despite living in a connected world, conversations between organisations and customers are becoming more and more difficult to maintain. The number of contact channels is growing, and systems are becoming increasingly disparate.Gnatta is a SaaS platform that helps you;(1) Effectively sort, prioritise and respond to consumers, across multiple communication channels whilst offering a seamless and personable experience(2) Serve the overload of information available to you in your systems (order information, tracking updates, payment notifications, personalised content) to the consumer, at the right time, in the right communication channel, with the right context.

We've built a 300+ person strong team of enthusiastic individuals who are dedicated to being the best at what we do.We provide omni-channel, multi-ligual, 24/7, UK based customer service labour.One of the things we are recognised for pioneering is a customer service cost-per-contact commercial model. We can provide massively scalable and efficient customer service resource, across multiple languages 24/7. The price our clients pay per contact can dynamically change via key metrics like quality, ensuring industry leading customer service is always delivered.

At 3Squared we’ve been developing innovative and technically imaginative software solutions for some of the UK's biggest brands for over 10 years.This knowledge & experience enables us to harness the best ideas, practices and solutions to benefit all our clients.Connecting with people.My roles include;Growing the brand.Achieving Win Win situations for all of our clients.Creating strategic sales and marketing plans for business expansion.Building relationships with business men and women all around the world.Rolling out the latest technology innovations to our current and future clients.

SansbySocial strategically analyse and identify our client’s customers through social media, blogging and search engine optimization. We then help them grow by using calculated campaigns. We don’t just use conventional social media growth strategies. We believe in connecting the dots on a deeper level; by researching how their customers interact with them. Do they browse using Smartphones?, Laptops?, Desktop PC’s? Do they use Google Chrome?, Safari?, Firefox? Are they from the UK?, USA?, China? and what ultimately drives them to interact with our clients? We compile all this information, and more, to build extensive customer profiles. Our services include; (1) Blog and press development. (2) Social media development and advertising. (3) Search engine optimization and PPC management.

Godex is a game development company, using mainly unity as the game engine for the games we create. We focused 90% of our time on RPG and FPS games. Whilst working at Godex I developed partnerships with other development agencies and individuals. I also did a small amount of modelling work for the FPS.