Group Managing Director overseeing the RRC and CCS Groups of Franchise Businesses. Currently operating from 8 sites with our newest being October 2024zLeading a Management team , focussing on leadership and development of senior managers, hands on support and guidance , and framed through strong business values .Responsible for in excess of 50 staff.

Experienced and Highly Skilled Franchise Improvement Consultant considering, Contract, Consultant, Part-Time Positions . Founder of Innovalution Limited , a SME Operational Support Business. centred around improvement.......Guiding and partnering the vision and requirements of the business owners and stakeholders, specializing in the Franchise sector. An honest, innovative and refreshing approach, using collaboration and a high degree of engagement to help identify business opportunities and marginal gains in order to deliver optimistic results. Franchise & Small Business Support and Improvement specialist with 28 Years experience in growth, turnaround, people development, leadership , planning, strategy and delivering results. Currently working with clients within the Franchise Sector, covering Retail, Financial Services, Accountancy. Affiliate with Qaja Golf and Franchise Owner

I am Co Director of CashCo Stourbridge Limited, who own and operate the Cash Converters Franchise in Dudley (Jun 2019) and Wolverhampton (October 2024). Part of a 200-strong network of independent Franchisees we successfully acquired our first business in March 2018 followed by a greenfield site in Dudley In June 2019....with a vision to expand our group within the Midlands area.

Invested and set up Ovenclean Shropshire Franchise with business partner, successfully building a very busy book of clients, through innovative lead generation techniques, and retainment. Training and business start up through challenging covid period. Hands on interaction and delivery of the Franchise model, understanding yet another business within the sector. Amicable sale of business share to develop franchise and small business support company.

Working with Innovative and Creative Fashion designer Tony Qaja, launching the Ready to Wear Range for Qaja Golf. A unique and stylish range, based around style, innovation, and a strong value !

Consulting with TFMC, delivering Cultural and Operational change, supporting the existing Franchise network, Recruiting New Franchisees and developing a Strategic partner network as well as National accounts. The business vision includes expansion , and on-going delivery of the company values through Innovation, Passion and Professionalism. This links to both Franchise recruitment and client relationships as we deliver a first class partnership.Achievements:Successfully built Collateral around all areas of Franchise recruitment, not exclusive to Pre-Discovery Meeting Evaluation, Discovery Day Presentations, Critical Path Process, Marketing Launch Tools, Induction programme, Financial Analysis and Business Planning. Granted 1st Franchise for 5 years following comprehensive Due Diligence and Induction Programme. Successfully recruited 2nd Franchisee with 3 offices. Developed Recruitment Strategy with TFC built around effective positioning and marketing. Introduced Quarterly Business analysis tools to evaluate performance, and inspire positive improvement, including CRM analysis and KPI Tracker. Re-ignited Strategic Partner Relationships to fit around Franchise Value and Client benefit. Personally lead the relationship with 8 Business partners, ranging from HR & Training, through Social media and into Business Utility Solutions. Helped Shape National Client process and management utilising Trello Software and Network engagement, successfully acting as client manager to 13 Franchise sites.

Reporting to the CEO with, responsibility for the Franchise network of 200 stores and 83 Business owners, building group support, recruitment of new franchisees, retention and support of the existing group, delivery of brand standards and income for the Franchisor. Presented at Executive Board chaired by the CEO, and at International level on an Annual basis. *Successfully realigned the Business Development Structure, synchronising with all other departments to ensure a collaborative approach to Franchise Support. *Developed a Business model to reward and encourage internal growth, using a stepped fee system, resulting in 5 contract sales in 6 months. *Presented, tested and delivered a new ''Buys and Loans ' store model for the existing group, based around the business need for expansion, and procurement of more stock and the building of a larger loan book. *Introduced the Business information dashboard across the group, identifying areas of opportunity for marginal gains locally, whilst giving greater overall analytical information for the entire network. *Organised 5 National Franchise Conferences, delivering improved network engagement, presentation of new products, services and opportunities, all resulting in improved network fee income. *Introduced new Financial Services product into the network, delivering additional central income of c £2.1m in year 2*Collaboration in handling major sporting sponsorships and partnerships, including multiple principle football sponsorships, and live televised darts , along with alternative media formats, helping to deliver improvement in brand awareness from 73%-93%*Opened 5 new stores in Southern Ireland , assisting the Franchisor to develop the proven model overseas and with alternative currency and legislation.

Reporting to the CEO, Additional Responsibility for the direct Management of 29 Company Owned Stores and influence over the remaining 30. *Developed bespoke Career Passport model that delivered a transparent management career development structure, leading to the fostering of a more positive culture within the Corporate Staff. *Initiated programme around stock management, including identification of accurate shrinkage, reduced value, and stock audit process, improving shrinkage performance by 100%. *Delivered accurate and cohesive financial forecasts and business plans across the entire corporate group, engaging with all key stakeholders, presenting consolidated plan to the International Board. *Realigned the Corporate marketing plan and budget, saving £500k in 12 months, and implementing improved measuring formats to assess delivery of all media.

Reporting to the CEO with responsibilities including the operational support and business management of 50 Franchise stores, via bespoke business and financial planning , built around robust leadership and influence, delivering on business objectives to meet the owners vision.*Drove the opening of more than 50 Franchise Stores *Built a Critical Path programme for Franchise store openings to ensure consistency of the brand , legislative adherence and to build strong business relationships and partnership's with the Franchisee. *Developed a two year financial forecast tool for franchisees , to help owners manage and effectively forecast their cash-flows and profit projections from opening through to opening of additional sites. *Organised and ran more than 100 Regional Franchise networking events, developing key relationships, and allowing the company to .promote additional services and benefits

Responsibility for In-store Staff Training and Development around Core Services, Operations and Business Best Practice.

Senior Management at 2 sites in Pottstown and Kenhorst.

Store Manager. Responsible for all elements of store operations and team leadership. Delivered and exceeded all budgeted targets and achieved accolade of store of the year in 1998.