Nathan Tinc Email & Phone Number

Assist Verint clients with system issues related to the product line.

Alpharetta, Ga

Worked in the IT Quality Assurance Mgmt team assisting End Users with day-to-day tasks and the maintenance of HP Quality Center and Performance Center. Worked with team members to create and install new versions of HP toolsCreated Quality Center Defect tracking training document and video tutorial lessons using Adobe Captivate.Created Procedure and Communication documents outlining teams Standard Operating Procedures with the user community.Submitted and worked with HP… Show more Worked in the IT Quality Assurance Mgmt team assisting End Users with day-to-day tasks and the maintenance of HP Quality Center and Performance Center. Worked with team members to create and install new versions of HP toolsCreated Quality Center Defect tracking training document and video tutorial lessons using Adobe Captivate.Created Procedure and Communication documents outlining teams Standard Operating Procedures with the user community.Submitted and worked with HP Analysts to resolve HP Cases. Show less

Peapack, Nj

Worked with Client Server application team – assisted in requirement documentation, testing and pre-release user acceptance Web-Ex meetings. Reviewed and completed final testing of application changes using a combination of QC scripts and sanity tests.Worked in PMO area: Created and tested new MS Access application replacing use of a Change Control Calendar spreadsheet tracking system.Worked with Clarity Project Management Tool: Updated and tracked department projects, created… Show more Worked with Client Server application team – assisted in requirement documentation, testing and pre-release user acceptance Web-Ex meetings. Reviewed and completed final testing of application changes using a combination of QC scripts and sanity tests.Worked in PMO area: Created and tested new MS Access application replacing use of a Change Control Calendar spreadsheet tracking system.Worked with Clarity Project Management Tool: Updated and tracked department projects, created and sent ‘how-to’ accomplish task messages and provided training in the use of Clarity.Worked as the Quality Center Administrator for the department: handled all internal requests related to use of Quality Center. Tested departments QC Projects during conversions to new versions. Show less

Bridgewater, Nj

Worked in PMO area tracking department projects using a combination of inhouse MS Access, Lotus Notes documentaiton database, Excel, and Clarity.Worked with the QA group using Quality Center for test scripting. Created detailed testing scripts to verify accuracy of report data.Worked with team members responsible for testing multi-million row BASEL and OCC filesWorked with multi group (department members, Risk and Compliance Group and End Users) team to remediate issues… Show more Worked in PMO area tracking department projects using a combination of inhouse MS Access, Lotus Notes documentaiton database, Excel, and Clarity.Worked with the QA group using Quality Center for test scripting. Created detailed testing scripts to verify accuracy of report data.Worked with team members responsible for testing multi-million row BASEL and OCC filesWorked with multi group (department members, Risk and Compliance Group and End Users) team to remediate issues with End User Programming. Team implemented guidelines related to End User updates. We also developed and published an End User Programming policy for the department. Worked as Project Lead for a development team handling the conversion of a mortgage application tracking system. Show less

Peapack, Nj

Worked within a team that created an Interactive Credit Scoring system coded using Microsoft VB 5.0.Hired into the Technology department and worked on Beneficial’s Cash/Check Drawer and Closed End Loan systems that were used in 1100 loan offices.

Associates, Information Technology

Activities and Societies: Night studies in programming Dean's List 1987/1988. Graduated with honors, member of Alpha Beta Gamma

Bachelor Of Science, Business Management

Business Management (Agricultural)