Use Splunk Enterprise and ITSI to discover and highlight correlations between disparate data sources to better predict system health and statusAggregating and filtering billions of data points to create actionable dataStreamline remote monitoring of High Performance Computers to includeReplacing legacy tools (Nagios, Ganglia)Implementing proper data ingest aggregation routesCreating tier-1 friendly dashboards while providing tier-3 drill-down capabilityProviding high-level real-time status displays for upper managementRegularly present to and educate customers on current monitoring efforts and solicit feedback to better tailor the end result to meet or exceed their expectations

Update and streamline monitoring tools that scale to HPCsMonitor and document issues on all deployed Cray HPCs to maintain 99% system availabilityPerform field repairs and upgrades

Individually presented with two command medallions for outstanding support of field sites.Created a comprehensive set of functional modules in Python that target a system’s REST API in order to streamline automated testing.Responsible for over 800 forward-deployed systems daily health and status (~600 virtualized servers).Coordinate and perform all system and application upgrades, patches, and configuration changes for 70 different sites.Perform multifaceted validation testing on system functions, GUI functionality, GUI look and feel, and REST API features in an effort to provide the best product possible for our software releases.Develop individualized advanced training on systems for deployed users.Develop Bash & Python scripts that assist in proactively monitoring deployed systems and compile and report statistics back to the enterprise tools including Splunk.Proactively analyze field site’s systems and perform configuration changes to optimize performance with site personnel’s approval.Recommend expansion/reduction of system resources based on the mission load and demand.Maintain a central MySQL database to track deployed systems, current version, and daily connectivity.Created Python-based web tools to aid the team with mission management functions: -Display real-time server and mission status -Customized script and template tracking across all sites -Update sites that are in Periods of Special Interest -Filtering results by site or mission system -Hyper-linking to each system’s Graphical User Interface

- Interface directly with customers to troubleshoot issues, recommend system changes, and coordinate software updates.- Install, update, and proactively maintain application packages installed on Linux-based servers.- Create and deploy Bash scripts that ease troubleshooting and monitoring of critical systems and connections. Currently porting these scripts over to Python.- Document all issues and mission support tasks in a JIRA project that I have customized for use by the support team.- Create, register, and ensure proper installation of PKI certifications.- Organize and update system Wiki pages including current status, installation instructions, and troubleshooting guides.- Active DOD Top Secret security clearance w/poly.- Completed Cyber Warrior (previously Hacker 101) training (Oct 2011).

- TS/SCI w/Poly is current and up to date.- Escort uncleared construction contractors in cleared spaces on the NSA campus.- Protect critical spaces and highly classified information.

- Interpret complicated compliance rules, regulations, and processes.- Assist CEO with strategic planning activities to ensure and enhance organizational compliance with all applicable laws and regulations.- Supervise securities related business of over 100 registered representatives.- Review new client accounts and securities trades for suitability.- Registered Principal (FINRA Series 24 & 53)- Registered Representative / Insurance Agent (May 2006 – Feb 2008)

- Provided team leadership, responsibility, and technical expertise in the completion of large and complex projects.- Created advanced UNIX scripts that greatly reduced system troubleshooting time and provided support staff with alarms if certain thresholds were consistently broken. - Worked with general direction, primary focus on remotely resolving highly technical computer, network and software related issues, escalating problems as necessary, and providing advanced formal and informal end user and internal training.- Support Engineer (May 2000 – January 2001)

- Held a top secret security clearance (TS/SCI).- Provided critical intelligence information by performing an in-depth analysis on a variety of complex digital communications signals using sophisticated communications equipment and computer technology.- Provided analysis and technical guidance and targeting information to the Commanding Officer, Tactical Action Officer, and weapons systems operators while stationed onboard the USS Wasp (LHD – 1).- Located ships, aircraft and submarines using sophisticated direction finding technology.- Armed Forces Service Medal- Second Good Conduct Award