Nathan Wilkerson Email & Phone Number

Remote

Define the Metal Toad's technology direction and quality standards. Hire and coach the correct managers.Work with Sales and Marketing to identify target technology.Document Department Standards and ensure all engineers have a career growth path.

Empower developers to implement high quality technology solutions by:*Hiring and mentoring the correct engineers. *Instituting and training Technical Team Leads to manage groups of engineers. Work with Sales to grow accounts and estimate projects. Organize and Lead hackathonsActing as an escalation point for clients and other departments. Be a role model for the company cultureManage software Licenses.

Portland, Oregon Area

Manage, coach and develop a group of talented software engineersOversee personnel management for your employees: employee performance, setting expectations and goals, recruiting, hiring, training, etcQuarterly review of job descriptions, engineering career matrix, career pathing options, position scorecards, departmental handbook, and other team documentationBe a role model for the company cultureMaintain a positive and respectful tone in all interactionsManage software development projects, including tracking project metrics and ensuring continuous improvement of code qualityOn-time delivery of high quality software projectsGuide team in following best practices for software development and testing, including code reviews Oversee quality of project deliverables to ensure they meet project standards and needsCollaborate with software architects for estimations and planning sprint deliverablesCoordinate with project managers and product owners to identify risks and clear roadblocksEnsure quality documentationAuthors at least 6 articles about technology and/or leadership annuallyModel continuous career growthFoster relationship between the development teams and the greater Metal Toad community

Portland, Oregon Area

Manage, coach and develop a growing group of talented cloud engineersEmbodying and maintaining a respectful relationship amongst your clients and teammates alikeWork with Finance and Client Services to tracking our active contracts with both customers and vendors, expenses, and coordinate setup, renewals, and expirationsPreparing price quotes and statements of workLeading daily Kanban stand-up and prioritize tasksPrimary point of contact for internal teamsFor larger one-off projects, facilitate Scrum workflowScheduling and leading client calls & meetingsCollecting, reviewing and distributing documentationSwiftly answering client and engineer questionsMonitoring our SLA adherence (including uptime and incident response time)Collaborating with marketing and design staff to ensure content is accurate and up-to-dateManages third-party certifications & partnershipsLearning new technologies, processes, and strategies to do your job better every day

Portland, Oregon Area

* Daily use of Puppet and Chef for configuration management of servers, including writing and maintaining custom modules and cookbooks* Train Cloud Engineers and Devops Interns on our team.* Review Client requests to design, quote and implement Custom Cloud solutions. * Converted custom Puppet modules to Chef cookbooks for client migration* Maintain, monitor, and improve client hosting environments* Assist development staff with development environment setup & troubleshooting* Maintain internal development systems* Architect and build custom AWS environments for hosting clients, including generating accurate pricing information and writing contracts* Participate in on-call rotation for to ensure SLA for hosting environments is met* Write and run custom Jmeter loads test for ensuring scalability and reliability of hosting environments* Assist contract and client developers with learning and using Metal Toad’s deployment methodologies.* Assist developers with debugging applications on hosting systems* Preformed weekly audits of client logs and system metrics to preemptively flag problems. * Provided weekly reports to the clients of the audit results.

Portland Or

* Daily use of Puppet and Chef for configuration management of servers, including writing and maintaining custom modules and cookbooks* Migrated and upgraded on-premise Puppet Enterprise server to AWS* Converted custom Puppet modules to Chef cookbooks for client migration* Maintain, monitor, and improve client hosting environments* Assist development staff with development environment setup & troubleshooting* Handle client site migrations, both on and off of Metal Toad hosting* Maintain internal development systems* Migrated all clients from Metal Toad’s own colocation space to AWS or internal data-centers* Architect and build custom AWS environments for hosting clients, including generating accurate pricing information and writing contracts* Participate in on-call rotation for to ensure SLA for hosting environments is met* Write and run custom Jmeter loads test for ensuring scalability and reliability of hosting environments* Assist contract and client developers with learning and using Metal Toad’s deployment methodologies.* Assist developers with debugging applications on hosting systems* Installed, maintained, and migrated Jira from on-premise to Atlassian Cloud* Assist project management staff with development and configuration of Jira customizationsPreform * Preformed weekly audits of client logs and system metrics to preemptively flag problems. * Provided weekly reports to the clients of the audit results.

Portland, Oregon Area

Design, Build and maintain custom Cloud environments for our clients high passed applications. Including drupal, Symfony, Solr and many more. We are vendor agnostic working in AWS, Rackspace or our clients own network.

Interface with clients and other users to process requests for new features and upgrades. Coordinated the move of our servers and installation of the new network when our offices were moved.Quoted, documented, and supervised the transition from a standard PBX to VoIP phone system.Maintained and upgraded our servers, switches, and computersManaged our corporate network spread over multiple locations.Configure Web services, DNS, DHCP, Domain, FTP, File shares and other services in Linux and Windows. Setup server monitoring with Nagios.Programmed our shipping software to integrate directly with UPS World Ship. Configured domains on both Linux and Windows.

Bachelor'S Degree, Computer And Information Science, General

Associate Of Science (A.S.), Computer And Information Science, General