Analytics & Reporting Specialist
▸ Built information-rich dashboards, reports, and visualizations in Domo, Salesforce, Tableau & Excel.▸ Designed and maintained complex dataflows and SQL queries to curate tailored insights for stakeholders.▸ Generated custom new report types to meet evolving business needs, linked systems via API connectors.▸ Enabled end-users via direct support, training, onboarding, and troubleshooting.▸ Developed detailed, interactive, and visually appealing reports/dashboards for commercial and executive leaders to track team performance, monitor trends, & more.▸ Created individualized, territory specific firmographic reporting for sales associates.▸ Regularly communicated with customers/stakeholders to document requirements, present updates, provide support, and ensure projects are delivered both on time and with strong results.▸ Set commercial targets (bookings, pipeline, meetings, leads, conversion rates, etc.) via complex modeling, factoring variables like historical results, financial targets, & market conditions to strike a balance between ambitious and attainable.▸ Supported third-party procurement and participated in vendor demo calls.▸ Provided PQ reporting to commissions team to ensure employees were compensated appropriately.▸ Generated opportunity reporting for CS & Renewals teams to support the renewal price increase process.▸ Oversaw Domo cleanup project that decreased total row count from ~10 billion to 3 billion, resulting in a contract renegotiation that saved the business over $125,000.▸ Validated weekly forecast updates, applied changes to commercial dashboards & subsequently presented them to leadership.