Most recently I have been working on stating and transitioning a Production Support team for a new product that utilizes AWS Quicksight. It integrates to our main application GuardianAnytime.com and uses our backend Data Lake/Data Bricks to render data and charted reports. As of right now only one division has reports but we have about 4k users already. We are expanding to other divisions that can use the reporting framework that has been built to standardize the reporting front… Show more Most recently I have been working on stating and transitioning a Production Support team for a new product that utilizes AWS Quicksight. It integrates to our main application GuardianAnytime.com and uses our backend Data Lake/Data Bricks to render data and charted reports. As of right now only one division has reports but we have about 4k users already. We are expanding to other divisions that can use the reporting framework that has been built to standardize the reporting front end.It is amazing the work Guardian is doing to put the customer and their ease of doing business at the forefront. Show less

Supporting a leave of absence application (LeavePro) from a position I can gather and organize information and expedite support efforts and make the support process more efficient for quicker issue resolution. I also am an escalation point for all matters relating to the application that are not able to be resolved by others. My long experience with the application has given me a full perspective and ability to find and solve issues quickly. Troubleshooting may involve SQL Queries, searching… Show more Supporting a leave of absence application (LeavePro) from a position I can gather and organize information and expedite support efforts and make the support process more efficient for quicker issue resolution. I also am an escalation point for all matters relating to the application that are not able to be resolved by others. My long experience with the application has given me a full perspective and ability to find and solve issues quickly. Troubleshooting may involve SQL Queries, searching logs in tools like Splunk or on the server, evaluating issues in Appdynamics, or working with different teams to investigate details. I have also been involved in much of the evolution of the application as we migrate into AWS, containerize the application for AWS and add needed ENV’s and components as we begin to utilize the REST API abilities in the application. My exposure to code and repositories has allowed me to make trusted changes in the code in Bitbucket and work with the Agile Trains to get those changes into the pipeline. Show less

Primary responsibilities are the setup and client communication for Managed File Transfer configurations and troubleshooting/support. After moving to Guardian I was the main coordinator for the migration of all 300+ connections to the new standard platform and the network and permissions that went with it. This application was Linux based and I had to learn how to navigate to do certain investigations. Because of this exposure I was able to work a new team on a process to automate some… Show more Primary responsibilities are the setup and client communication for Managed File Transfer configurations and troubleshooting/support. After moving to Guardian I was the main coordinator for the migration of all 300+ connections to the new standard platform and the network and permissions that went with it. This application was Linux based and I had to learn how to navigate to do certain investigations. Because of this exposure I was able to work a new team on a process to automate some Disaster Recovery (DR) processes that were broken. Was able to enhance the Linux BASH Script to have breaks, and reports to show progress for each item and added several spots of error handling without any understanding of BASH scripting at the beginning. I also learned and created a Python Script to run against the FTP system to evaluate the validity of certain certificates that were used for encryption and authentication in the SFTP process. It then takes this information, formats the data and sends an HTML email notifying the team of upcoming expirations so that renewal activities can be planned. I also maintained a strong support role for the leave of absence application (LeavePro) and the other areas that I was responsible for even though they had been moved to other teams because of my expertise. I trained and maintained those relationships as an escalation point if needed. I supported the migration of automated tasks to a new and different enterprise scheduler and worked with development teams to create the equivalent scripts that were being used.As part of this team I supported the effort to migrate the entire leave of absence application (LeavePro) in all of its environments and implementations from the data center to AWS. This was about 25 ENV with about 7-10 servers each. Show less

There was no active manager over our team so I was asked to stand in as an Acting Manager. As the most experienced member I unofficially took over the role of Team Lead and Acting Manager for work delegation and review, and training. I reported directly to the VP of Technology.

There was no active manager over our team so I was asked to stand in as an Acting Manager. As the most experienced member I unofficially took over the role of Team Lead and Acting Manager for work delegation and review, and training. I reported directly to the VP of Technology.

• Main point person for development for Batch Operations team including all automation• In charge of development and migration of for consolidation of all automation processes. This includes most of the activities listed below for previous position.• Interviewed all departments and planned out the timelines and development of processes that could be automated to provide higher efficiencies company wide.Continuing to develop solutions for various areas of responsibility… Show more • Main point person for development for Batch Operations team including all automation• In charge of development and migration of for consolidation of all automation processes. This includes most of the activities listed below for previous position.• Interviewed all departments and planned out the timelines and development of processes that could be automated to provide higher efficiencies company wide.Continuing to develop solutions for various areas of responsibility mentioned in the previous position (SSO, FTP, etc). I continued to hone and enhance the processes and further standardized code, scheduling, reporting, and alerting, as part of a migration to an enterprise workflow management tool with over 600 operations and 100,000 executions per month. I also worked to establish Monitoring and Alerting standards that are still in use today. I worked closely with external teams to migrate these monitoring points and Alerts to the new standards at Guardian and trained others on the intricacies I had learned over the years that went into each. Many of these designs and training were in collaboration with off-shore teams of many levels. Show less

As Reed Group has grown the Technical Operations Team split from two to three divisions. I was asked to be part of the new Batch Operations team. We are in charge of and involved in all automation that takes place through out the company. This includes file movement, File Alarms, Job Scheduling and Reporting, and the import and export of data from Reed Groups LeavePro application and transmission and decryption of files to and from our customers including FTP.We have adopted a new… Show more As Reed Group has grown the Technical Operations Team split from two to three divisions. I was asked to be part of the new Batch Operations team. We are in charge of and involved in all automation that takes place through out the company. This includes file movement, File Alarms, Job Scheduling and Reporting, and the import and export of data from Reed Groups LeavePro application and transmission and decryption of files to and from our customers including FTP.We have adopted a new software called Network Automation that we are moving all automated and scheduled process to. This includes file movement and application monitoring. This is very exciting to be able to rebuild processes that seems to be spread out all over the place in location and in technologies and bring a common structure that has been built based on the experience that we have gained over the years. This is still a new position so the details are still being worked out so a better description to come. Show less

I manage code deployments from QA to UAT to Production on over 30 Servers and 3 major Client Types. Most of them are in a remote Data Center. The application has a SQL 2005/2008 DB Server back end with a Windows WCF Services middle tier and an IIS 6.0/7.0 web front end. My responsibilities are to Install/Upgrade/Support/Troubleshoot issues in the systems by reviewing System and Machine Event logs and DB Settings to resolve issues that arise. I have automated many of the manual tasks and… Show more I manage code deployments from QA to UAT to Production on over 30 Servers and 3 major Client Types. Most of them are in a remote Data Center. The application has a SQL 2005/2008 DB Server back end with a Windows WCF Services middle tier and an IIS 6.0/7.0 web front end. My responsibilities are to Install/Upgrade/Support/Troubleshoot issues in the systems by reviewing System and Machine Event logs and DB Settings to resolve issues that arise. I have automated many of the manual tasks and monitoring using the tools within the system that were underutilized or used scripting like Power Shell. We use TFS2010 and VS2010 as the content management software and source control. My group is also in charge of running builds and maintaining the build server. I was put in charge of building the remote environments for the biggest client of this company to date. After doing so I successfully turned the environment over to a colleague and became a overall troubleshooter to cover all projects. I set a new standard and template during the implementation that is used today and has proven to be highly effective. IIS Management (6 and 7)WCF Windows ServicesProcess Automation \ System Architecture Power Shell v2.0Visual Studio 2010TFS 2010 \ MSBuildFederated Server Authentication (Ping Federate both IdP and SP)FTP (FTP/SFTP/SSH) Show less

General handyman including skylight installation, leaf guard to painting. I also have developed the new website and configured the website domain to forward many sub-company websites to accommodate the desired website structure.

Responsibilities: Technical component of Implementation Team. Gathered requirements, wrote SQL, XSLT, SSIS, SSRS to configure the system to meet business rules or formats, tested to verify, then installed, trained and supported clients. Accomplishments: I identified and merged many configuration gaps back into the core database creation to ease installation and configuration. Developed core queries for reporting from various tables using joins and built database reports… Show more Responsibilities: Technical component of Implementation Team. Gathered requirements, wrote SQL, XSLT, SSIS, SSRS to configure the system to meet business rules or formats, tested to verify, then installed, trained and supported clients. Accomplishments: I identified and merged many configuration gaps back into the core database creation to ease installation and configuration. Developed core queries for reporting from various tables using joins and built database reports containing static, dynamic, and transactional data. I became the SQL Reports expert writing queries and creating reports, then formatting data to be easily read and understood. Reporting went from obscure and tedious to informational and easy to understand. Show less

Responsibilities:Tested components of the application for accuracy of product to specifications.Verified SQL, VBS, and EXE functionalityCreated and maintained combined default configuration built to test functionality.

Responsibilities: Intercom, nurse call systems, CATV, CCTV, Networking, Testing, Certification, and Troubleshooting. (e.g. Exempla, Health One, and Centura)Accomplishments: Evaluated multiple hospital CATV and CCTV quality and recommended solutions and in many cases installed the solution. Designed, built, and installed multiple custom-build electronic devices using capacitors, resistors and diodes to accomplish clients specific requirements. (Sound tone and… Show more Responsibilities: Intercom, nurse call systems, CATV, CCTV, Networking, Testing, Certification, and Troubleshooting. (e.g. Exempla, Health One, and Centura)Accomplishments: Evaluated multiple hospital CATV and CCTV quality and recommended solutions and in many cases installed the solution. Designed, built, and installed multiple custom-build electronic devices using capacitors, resistors and diodes to accomplish clients specific requirements. (Sound tone and speed to Light color and blink speed to integrating 12VDC components to work with a 24VAC Power supply). Show less

Responsibilities: Installing, training, documenting, supporting, and troubleshooting proprietary imaging software. Projects required writing of programs, adaptability, flexibility, patience and sterling customer service. My agility in adapting to different systems lends itself directly to your corporate needs.Accomplishments: I was selected to work on the brand new Check 21 project and was part of the team that tested the application and verified that all components worked as… Show more Responsibilities: Installing, training, documenting, supporting, and troubleshooting proprietary imaging software. Projects required writing of programs, adaptability, flexibility, patience and sterling customer service. My agility in adapting to different systems lends itself directly to your corporate needs.Accomplishments: I was selected to work on the brand new Check 21 project and was part of the team that tested the application and verified that all components worked as expected. I was sent to all current customers to implement the solution and train users on the process. Show less