Nathaniel E. Email & Phone Number

Durham, Nc, Us

Durham, North Carolina, United States

▪ Communicate preventative care recommendations, such as lab work, parasite prevention, and vaccines, in alignment with guidelines by American Animal Hospital Association (AAHA) and American Association of Feline Practitioners (AAFP) to strengthen animal-human bonds and Veterinarian-client-patient relationships ▪ Connect clients with pet medical insurance, allowing doctors to focus on care and reducing financial conversations, while streamlining administrative tasks by preparing estimates and filing Trupanion claims▪ Coordinate services including check-in/check-out, prescription refills, and appointment scheduling, enhancing client satisfaction and operational efficiency, as shown by over 150 positive internal client reviews ▪ Demonstrate cooperative care during patient services, specializing in Dremel grinders for canine nail trims, transparently modeling low-stress handling with minimal restraint and using positive reinforcement▪ Educate clients on routine microchip scans, proactively finding hundreds of unenrolled microchips and confirming up-to-date enrollment with pet registry services via the AAHA Microchip Registry Lookup▪ Improve patient outcomes with pet-friendly modifications, including calming caps, classical music, non-slip mats, species-specific pheromones, and waiting room alternatives (i.e., accompanied from car to exam room)

Apex, North Carolina, United States

▪ Completed routine laboratory tests and services for over 600 canine and feline patients, including medication administration, microscopy, radiographs, and venipunctures, ensuring prompt diagnostics and seamless care▪ Triaged urgent cases, recorded patient history (e.g., preventatives, vitals), and shared postoperative instructions

Chapel Hill, North Carolina, United States

▪ Created SOAP notes and administered routine care, including nail and teeth trims, for mice with RVTs and DVMs▪ Supported a team of 3 husbandry technicians accountable for over 10,000 murine models across more than 20 different labs

Chapel Hill, North Carolina, United States

▪ Performed daily health assessments and managed colony services including breeding, weaning, and retiring, in compliance with animal welfare standards for the National Gnotobiotic Rodent Resource Center (NGRRC)▪ Operated and supported 15 flexible-film isolators, providing sterile environments with autoclaved feed and water for germ-free colonies as an American Association of Lab Animal Science (AALAS)-certified technician

Chapel Hill, North Carolina, United States

▪ Assessed individual and group progress to adapt and advance skills for beginner and intermediate swimmers ▪ Conducted engaging, play-based lessons integrating games and songs to promote independence and water safety

Chapel Hill, Nc

▪ Enhanced customer satisfaction by delivering exceptional service and proactively deterring shoplifting incidents ▪ Streamlined inventory management by reducing product shrinkage and waste for seasonal and promotional items

Chapel Hill, North Carolina, United States

▪ Collaborated with management to develop and execute promotional strategies, including partnerships with student groups and off-campus housing, resulting in increased sales during off-peak hours ▪ Enhanced service quality by leading regular staff meetings to address customer feedback and implement improvements, fostering a culture of continuous development▪ Optimized daily operations by managing inventory control and line preparation, minimizing food waste through rigorous ingredient rotation for fresh, personalized build-your-own pizzas and toppings

Chapel Hill, North Carolina, United States

▪ Crafted thousands of high-quality 28” pizza pies, served by the slice, focusing on daytime preparation to maximize efficiency and revenue during peak late-night hours, which accounted for 90% of sales▪ Ensured a consistently sanitary environment for over 300 daily patrons by upholding health and safety practices, including hand washing techniques, food handling and storage procedures, and sanitation checklists▪ Managed crowd control effectively during high-demand periods, simultaneously directing potential guests to alternatives while maintaining a comfortable and safe environment for up to 100 diners

Chapel Hill, North Carolina, United States

▪ Cataloged and submitted over 1,000 histological samples from necropsies, ensuring the quality and health of research animals following humane euthanasia procedures according to American Veterinary Medical Association (AVMA) guidelines▪ Collected samples and recorded diagnostic results, maintaining accurate health records for established colonies and quarantined animals from external facilities▪ Pioneered the role of Federal Work Study-sponsored student-employee as the first hire with the Division of Comparative Medicine (DCM), performing animal husbandry duties, including daily feeding, watering, and enrichment, and general housekeeping

Chapel Hill, North Carolina, United States

▪ Enhanced front-end operations by supervising a team of more than 10 associates as the floor monitor, ensuring smooth workflow and consistently achieving high customer satisfaction ratings▪ Maintained 100% financial accuracy by preparing daily cash deposits and verifying money services including lottery, money orders, and Western Union transactions▪ Optimized team communication by implementing GroupMe, modernizing messaging for scheduling and shift changes, resulting in improved coordination and reduced scheduling conflicts

Chapel Hill, North Carolina, United States

▪ Performed complimentary, comprehensive water quality tests and provided clients with detailed care instructions, including season-long pH balance and same-day algae treatment, boosting safety and satisfaction▪ Standardized merchandise displays and recordkeeping using Salesforce, enhancing storefront experience and reducing delays for time-sensitive products and services▪ Streamlined maintenance and repair routes for private pools and spas, ensuring timely and efficient service fulfillment for more than 400 established clients with a team of 3 technicians

Bs In Biology, Pre-Veterinary Studies

Non-Degree Seeking, Animal Nutrition

Non-Degree Seeking, Speech Communication And Rhetoric

Minor, Spanish For The Health Professions