Customer Success Manager
Current
Apr 2024 - Present
AeroLeads people directory · profile
Nathan Yi Email & Phone Number
BASc Grad with Customer Success expertise and B2B experience
at
Litify
1 work email found
@google.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
BASc Grad with Customer Success expertise and B2B experience
Location
San Diego, California, United States
Who is Nathan Yi? Overview
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Quick answer
Nathan Yi is listed as BASc Grad with Customer Success expertise and B2B experience at Litify, based in San Diego, California, United States. AeroLeads shows a work email signal at google.com and a matched LinkedIn profile for Nathan Yi.
Nathan Yi previously worked as Customer Success Manager at Litify and Customer Success Manager at Surglogs. Nathan Yi holds Bachelor Of Applied Science - Basc, Applied Computing: Information Management from University Of Arizona.
Company email context
Email format at Litify
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*@google.com
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AeroLeads found 1 current-domain work email signal for Nathan Yi. Compare company email patterns before reaching out.
Profile bio
About Nathan Yi
As a Customer Success Manager, I have over three years of experience in leading SaaS platform implementations, reducing customer churn, increasing renewal rates, and generating revenue from upselling. I have a strong background in technical support and data analysis, as well as excellent interpersonal skills and customer engagement abilities.My mission is to bridge the gap between technology and the users it benefits, by showcasing the power and advantages of cloud-based or other SaaS platforms. I have a unique combination of competencies that make me a valuable asset to any team. At Surglogs, I created and defined the first Customer Success role, curated all processes for the department and massively improved company-wide metrics. I also acted as the main point of contact for strategic accounts and corporations, developing daily processes and strengthening relationships with customers.
Listed skills include Microsoft Excel, Microsoft Office, Rectrac, Cpr Certified, and 9 others.
Current workplace
Nathan Yi's current company
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4 roles
Nathan Yi work experience
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Customer Success Manager
- Created and defined the first Customer Success role, curating all processes for department while improving company-wide metrics - Reduced customer churn by over 15%, acting as the main POC for strategic accounts and corporations - Achieved NPS scores of 90% or higher for 700+ accounts over two years - Upsold to existing clients, generating $100,000+.
Apr 2022 - Dec 2023
Implementation Specialist
- Led SaaS platform implementations for surgery centers and corporations, managing over 700 accounts. - Acted as the main POC for strategic accounts during the implementation process - Developed daily processes for surgery centers and their staff alongside high level healthcare executives in tandem with Surglogs platform - Highly successful at upselling.
Dec 2020 - Apr 2022
Customer Engagement Specialist
- Coordinated logistics for 100+ successful executive engagements for high-level executives from Google Cloud’s top-500 strategic customers - Presented exhibits on technical Google Cloud products to executive teams and curated product experts for the most effective customer engagements - Implemented and managed a weekly technical education program which.
Feb 2019 - Jun 2020
1 education record
Nathan Yi education
-
University Of Arizona
FAQ
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Quick answers generated from the profile data available on this page.
What company does Nathan Yi work for?
Nathan Yi works for Litify.
What is Nathan Yi's role at Litify?
Nathan Yi is listed as BASc Grad with Customer Success expertise and B2B experience at Litify.
What is Nathan Yi's email address?
AeroLeads has found 1 work email signal at @google.com for Nathan Yi at Litify.
Where is Nathan Yi based?
Nathan Yi is based in San Diego, California, United States while working with Litify.
What companies has Nathan Yi worked for?
Nathan Yi has worked for Litify, Surglogs, and Google Via Adecco.
How can I contact Nathan Yi?
You can use AeroLeads to view verified contact signals for Nathan Yi at Litify, including work email, phone, and LinkedIn data when available.
What schools did Nathan Yi attend?
Nathan Yi holds Bachelor Of Applied Science - Basc, Applied Computing: Information Management from University Of Arizona.
What skills is Nathan Yi known for?
Nathan Yi is listed with skills including Microsoft Excel, Microsoft Office, Rectrac, Cpr Certified, Sports Medicine, Food Safety, Food Preparation, and Food Quality.
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