Nathan Zonenberg Email & Phone Number

Acton, ON, CA

Socking Behaviour is a distributor of quality socks with a passion for rich colours, vibrant prints, bright hues and bold patterns. Socking Behaviour lies at the intersection of class and modernity, delivering the latest trends in menswear socks, distributing high end brands found at luxury department stores. With a hassle-free online selling experience.

Dover, Delaware, US

Concord, Ontario, CA

Kidcentral was founded on the belief that Canadian parents should be able to acquire unique and useful products, as well as gain helpful information and advice about parenting. Today, Kidcentral supplies thousands of independent retailers with a multitude of product lines, including Baby Banz, Fridababy, Innovative Kids, Wubbanub, Mary Meyer, Philips.

Toronto, Ontario, CA

• Sourced new business to adopt a new CPC platform product developed by Kijiji called Admarkt.
• On boarded new accounts by hosting introductory sessions to educate small businesses.
• Scaled existing accounts by upselling additional digital advertising solutions when applicable.
• Continued to manage relations with Habitat for Humanity partnership and drive successful performance metrics.
• Consulted small/ medium businesses on display advertising solutions
• Leased with ad operations to ensure smooth campaign setup, performance and delivery.

Toronto, Ontario, CA

• Developed and implemented partnership with Habitat for Humanity ReStores (95 Locations throughout Canada).
• Tracked and reported project progress to ensure the project was completed on time and within budget, and secured Kijiji as the lead sponsor in Toronto.
• Worked with Public Relations team to lead Kijiji/ Habitat for Humanity partnership awareness campaign.
• Created lesson learnt reports based on metrics, and communicated new strategies to ReStore Locations.
• Created purchase orders with new vendors to purchase iPads and Point of Sale materials including posters, floor decals, iPad decals, shelf danglers, branded bags and iPad easels for all ReStore locations.
• Developed and managed creative team to create branded Point of Sale materials.

Toronto, Ontario, CA

• Serve as the primary point of contact for clients and provide exemplary customer service
• Manage a group of 10 Client Service Specialists, ensuring that my team and I develop a positive client experience and respond to customer inquiries quickly, professionally and accurately
• Lead my team to be the top selling team on a cross selling campaign that generated over 14 Million dollars in new assets and performed business analysis on the same campaign
• One of three finalists for Questrade “World Class Award”, awarded for proactively taking steps to maximize client satisfaction, teamwork, collaboration and performance results.”

Toronto, Ontario, CA

• Responded to incoming client inquiries and a variety of client issues, including account inquiries, transaction inquiries, and technological assistance, via phone, email and instant messaging
• Contacted clients directly to advise them of account issues or concerns
• Resolved clients’ issues in a professional manner and actively looked to identify sales leads
• Won Questrade Client Service Specialist Employee of the month for May 2013 as voted by my peers.

Toronto, Ontario, CA

• Responded to incoming client inquiries and a variety of client issues, including account inquiries, transaction inquiries, and technological assistance, via phone, email and instant messaging
• Contacted clients directly to advise them of account issues or concerns
• Resolved clients’ issues in a professional manner and actively looked to identify sales leads
• Won Questrade Client Service Specialist Employee of the month for May 2013 as voted by my peers.

Toronto, Ontario, CA

• Created and maintained an active pool of candidates and matched these candidates with our clients’ available positions
• Wrote descriptive job orders, created targeted web postings, and interviewed potential candidates to source suitable candidates
• Implemented the Morgan Methodology to successfully market candidates to a variety of companies
• Acted as a mediator in the negotiations between employers and applicants regarding terms of employment

Toronto, Ontario, CA

• Opened new accounts, sold credit products, provided investment advice and handed client issues and complaints
• Leveraged client relationships to sell banking products and services in order to continually meet and exceed individual sales goals
• Was recognized at a district meeting as one of top achievers in Ontario and led the branch in customer experience questionnaires for positive experiences

Bachelor'S Degree, Management With A Minor In Marketing

Highschool