Natalie H. Email & Phone Number

Manchester, Gb

Responsible for the successful formation and management of a new team of 15 IS specialists for physical build, testing and transition to live service of newly developed next gen deployable systems.Transition planning support for successful build and delivery of classified deployable New Style IT systems across Royal Air Force and Joint Forces.

Successfully project managed deployment of full suite communications capabilities for deployed users to multiple sites across the UK and overseas, including Malaysia, Oman, Sweden, Norway, and various UK locations, often in harsh conditions and always to tight deadlines. Researched, scoped, and managed personnel in the installation and support of IT systems, Voice, SATCOM and networks from initial deployment to completion of implementation, through planning, execution, monitoring… Show more Successfully project managed deployment of full suite communications capabilities for deployed users to multiple sites across the UK and overseas, including Malaysia, Oman, Sweden, Norway, and various UK locations, often in harsh conditions and always to tight deadlines. Researched, scoped, and managed personnel in the installation and support of IT systems, Voice, SATCOM and networks from initial deployment to completion of implementation, through planning, execution, monitoring, controlling, reporting and risk management. Leader of a team technical specialists, responsible for management, leadership, professional development, performance reporting and welfare of all members of the close-knit team.Produced highly effective CIS recovery, contingency and emergency fallback planning and processes for deployed operating bases. Implement continual cyber, info management, operational security procedures ensuring availability, integrity, and systems security at all times. Show less

On Site team leader delivering integrated solutions for global 'Command Control Intelligence’ systems to Maritime and Land functions in multiple locations throughout the UK.Supervision of technical specialists, SCIF operations, IT and asset security, engineering standards, quality assurance.Instructing tri service 5-day course on systems maintenance and reporting, Military Service Provider (lite) and Military Service Provider (Full) courses.

Technical supervision and leadership of systems specialists in the build, configuration and system administration of integrated deployable solutions. Including completing automation, patch management, server health checks, system backups/DR, App configuration and system hardening.Conducted systems Integration and testing of Dii Land Deployed systems with military bearers and SATCOM solutions creating detailed technical reports leading to acceptance into service throughout the military.

Projects team lead for the successful delivery of High Grade Messaging Systems to defence locations including HMNB Faslane, Devonport, Portsmouth using Prince 2 and ITIL processes. Service assurance, delivery, implementation, stakeholder management and Business Continuity planning for defence sites and systems.

Technical supervision and 2/3rd line technical support for secure communications systems systems in support of UK defence.

Supervising shift technicians and helpdesk staff providing 24/7 1st,2nd,3rd line technical support to over 4000 military personnel in the UK Sovereign Base Areas throughout the Island of Cyprus.

2nd/3rd line technical support and SysAdmin for various military communication systems and bases within the UK and deployed environments including Afghanistan, Iraq, Oman, UAE, Cyprus.

Telecommunications Technology, Nvq Lv 3

Leadership And Management, Level 5

Leadership And Management, Level 5

Maths, English Lit, English Lan, Science, History, Graphic Design, Social Science, Art, German Gcse, C Or Above