We are the agency that's utterly focused on the individual.http://www.rapp.com/

Creative & Marketing Division - Direct Hire/Executive RecruitingWorked across digital marketing, design, content, analytics, project management, product management, and more.

The Hired Guns is a digital talent agency in the digital/creative space. We bring a high-touch approach to everything we do, and we’re driven by making the right fit at the right time. We’re a new kind of talent agency. We're here to represent you, and guide the careers of brilliant thinkers in the digital creative space.I match-make top digital and creative talent with awesome professional opportunities across start-up, consumer internet, digital media, agencies, and technology companies. I often find myself focusing in the areas of digital marketing, social media, audience development, creative, content, product, and much more.

Oversaw operational quality for team of 10+ in-house and 20+ remotely-based resume writers. Facilitated product quality and compliance with client service agreements by maintaining functional operations and delivering improvements and solutions. Oversaw assignment of projects and monitored performance to achieve client satisfaction. Invoiced and administered staff of external writing personnel.

Produced and delivered high-caliber career services documents to optimize professional communication, branding, and positioning. Analyzed existing material and conducted client interviews to uncover necessary information. Proactively managed client relationships and ensured satisfaction with final product. On-boarded as key member of growing consumer operations business unit to contribute to development of customer operations department.

Provided customer support and career advice encompassing job search strategies, personal branding, and online positioning. Managed 1000+ client accounts, offering focused service and support to ensure highest levels of satisfaction and success.

Public relations-focused role.