Nat Miletic Email & Phone Number

• Clio Websites (Clio Data Solutions Ltd.) is a Calgary, Alberta based web design company. We help businesses increase competitiveness by implementing beautiful web design projects to achieve their goals.• Clio assists businesses in maturing their online presence by providing responsive web design, WordPress maintenance, performance tuning, and online marketing services (SEO).• Experienced with various web platforms and technologies including WordPress, Bootstrap, HTML, CSS, JavaScript, PHP, and Webflow.

• Responsible for implementing Application Portfolio Management (APM), application retirement processes, and application management best practices. • Providing guidance and developing application modernization and innovation strategies.

• Managing the Alberta Health Services (AHS) application portfolio comprised of 1200 enterprise solutions to help understand capacity, demand, and TCO while providing IT Executive with information to make strategic investment decisions. • Executed a large scale application rationalization initiative aimed at reducing the application footprint by 5% (objective exceeded by 10%).• Led a province-wide strategic initiative which reduced complexity, attained cost savings, and simplified the application environment for future strategic projects.• Utilized the Gartner TIME model to classify applications and identify potential targets. • Attained $7 million in cost savings by retiring 15% of the application portfolio (320 applications) and underlying infrastructure, as well as repositioning IT support staff.• Developed an application decommissioning framework to assist the IT Service Owners, and ensure infrastructure and applications are properly retired.• Implemented a project portfolio management solution (Clarity CA PPM) and increased maturity in project delivery, resource management, and APM disciplines.

• Quickly progressed through the ranks by displaying effective results driven leadership, and problem solving abilities.• Led a team of nine IT professionals who support critical systems, such as the Emergency Department admitting applications and Operating Room information systems.• Responsible for recruiting, hiring, and on-boarding new staff. • Managed the workload of the PCS Operations team, delegated tasks and initiatives, while focusing on employees’ growth and development.• Managed large scale implementation projects which affected over 3000 users, and adhered to critical timelines and carefully planned outages. • Implemented a time management and resource capacity framework for 1500 IT staff using ITIL, SDLC, and ISO best practices.• Implemented an application performance monitoring solution (Compuware) and a framework which governs performance guidelines and metrics.• Introduced application support best practices utilizing ITIL and ASL frameworks.• Worked with various Microsoft database, infrastructure, and virtualization platform technologies (VMware) to complete projects. • Managed a team which maintains and supports enterprise level applications utilizing technologies such as Microsoft SQL Server (SSIS, SSRS), Windows Server, SharePoint, Oracle, UNIX, .NET, and Java applications.

Calgary, Ab, Ca

• Designed, developed and maintained Oracle database applications. • Provided support to payroll and finance system users (ERP system SunGard Banner). • Gained strong UNIX and Linux experience, as well as Oracle database application development skills. • Modified and created new database objects to meet client objectives using Oracle Reports Builder, Forms Developer and PL/SQL. • Successfully completed numerous ERP and Oracle database upgrades.• Displayed excellent learning abilities, problem solving skills, and effectively worked under pressure.

Philadelphia, Pa, Us

• Coordinated the development and implementation of the company website and various web applications using the SDLC framework. • Led a team in providing application support for AutoCAD, payroll and billing systems, as well as document management solution.• Designed and implemented a database used for tracking oil and gas materials, construction equipment, and progress reports and calculations. • Demonstrated the ability to deliver successful projects despite aggressive project deadlines.• Supervised and delegated project assignments of two IT professionals while delivering services to the company.

Mba, Global Leadership

Applied Bachelor'S Degree, Bachelor Of Applied Computer Information Systems - Business & Entrepreneurship