• Established a Sales and operations team that consistently performed in generating sales within the deadlines with building excellent rapport with the Retail outlets.• Effectively guiding Display advertising team in proper placement of products for short shelf life, eye-catching Posters and other display Material.• Coordinating with the operation team for the liquidation of the aged stock, its replacements, preparing quarterly reimbursement advertising budgets.• Building relationships with retail vendors in exploring possibilities in untapped Markets.

Certified Payroll ProfessionalResponsible in handling the service delivery operations (Payroll process).Coordinating with UK service team on a daily basis to manage the BU enquiries and handle process activities on a timely and appropriate manner. Successful transition of new projects - Switch live, HR.net.Actively participated in the process improvement workshop (Kaizan workshop) for process such as calc management, HR.net and data management.Consistently positive trend of achieving the monthly SLA targets of Payroll and HR

Performing health maintenance on the DSDA servers.Document critical client needs using Clarify 6.0 and escalate to appropriate personnelSystem Monitoring and Performance TuningResponsible for migrating data from hard drive to storage device and cataloging data in library.Upgrading DSDA Versions.

Performed daily maintenance tasks on Dealer management system operations, data integrity, user security and resource management on servers with UNIX operating Systems, that include the Motorola (8800), Digital (9200, 9300) and IBM (Linux 9400, 9500)User Security and Profile ManagementPrint Service ManagementTape Drive Operations (Saves and Restores)Administering Port ManagementPC and Peripherals