Daniel Naughton Email & Phone Number

United States

Attending Networking EventsResearching Industry LeadersTracking Industry Trends such as End User Computing.Participating in Industry Discussions

Principal Workplace and Service Management· Managed all CSC workplace and service management strategic alliances, including Microsoft, VMware, and ServiceNow· As Complex Deal Lead (under $100M), handled all phases of ITO Outsourcing pursuits from initial qualifying through to contract negotiation

Practice Director - End User Computing ServicesFocused on End User Computing services for worldwide clients. Developed Solutions that increased revenue, streamlined cost and increased efficiency. Global solutions for clients in area of service desk, desk side, deployments, cloud, mobility and software distribution. Consultative selling and relationship building is winning strategy with customers.

Virtual

Leveraged previous sales experience from IBM to ensure successful sales execution. Retail sales specialist that helped convert customer business problems into win/win solutions. Focused on high value managed services solutions that drove tangible business value for retail customers. Converted 1 year contracts into 3 year contracts with large national accounts.

Virtual

Provided exceptional leadership, integrity and character with a passion for service excellence, leading high performance virtual and matrix work teams to deliver world-class end user services and support to clients. Responsible for identifying, qualifying and directing effective End User services solutions that address specific client business needs including Service Desk, Desk Side Services, Deployment Services, Windows 7 and Office 2010 migrations while delivering on divisional sales targets. Ensure services penetration in both existing business volume and new client acquisition.* Consultative engagement process with enterprise clients to address their unique challenges and business needs* Leverage business, industry and technology best practices to drive continuous improvement and enhance the delivery of end user services* Establish and exceed service-level agreements supporting multiple geographically dispersed businesses* Developed an internal Windows 7 migration sales enablement kit deployed globally across IBM* Consistently achieve annual signings, revenue and profit targets exceeding 27M in 2012

Virtual

Charged with developing and leading a highly effective and dedicated sales and support team that consistently delivered revenues in excess of projections while increasing market share. Worked strategically by teaming with associated business lines and leveraging executive relationships to maximize divisional revenue, while maintaining cost and expense targets within assigned budget. Promoted positive ongoing client relationships and served as problem solver and resource for clients. Leveraged the company’s deep industry experience and technical talent to help partners and clients understand key industry trends.* Instrumental in leading and managing a sales team of 8 members ultimately achieving a $100 million quota * Delivered annual growth averaging 25% in a highly competitive national market* Expanded revenue opportunities with both existing and new industry business partners and end users* Guided client account teams in securing new opportunities as well as complex contract negotiations and closing * Evaluated project requirements and coordinated delivery of appropriate resources to meet client requirements.* Consultative solution based approach to solving client requirements

Virtual

Accountable for analyzing market demand, conditions and opportunity to create and execute a strategic marketing and business development plan for IBM’s finance industry solution portfolio. Interfaced with external partners and across industry community to interpret IBM’s brand, experience and future industry strategies to increase awareness and drive market share. Responsible for promoting industry specific solutions that focused on improving client’s business processes and operational efficiency an aligned with key industry trends.* Forecasted short and long-term revenue, strategic and tactical planning and departmental budget goals*Planned, organized and conducted industry related executive briefings and marketing road shows * Designed marketing communication and launched campaigns to drive awareness, leads, and revenue. * Built relationships with key industry solution partners s to help identify and close business in mid-market and white space

Cleveland/Akron, Ohio Area

Focused on increasing sales and expanding the client base of a broad industry solution portfolio in financial institutions across a multi state region. Developed, validated and sold the value of IBM and IBM’s extensive hardware, software and services portfolio to both Line of Business and IT decision makers to fit customer’s unique business and technology needs. Consulted with the extended account teams to help identify and discuss pertinent client business issues.* Worked with account teams to drive incremental revenue specializing in insurance, retail branch automation, customer relationship management, business intelligence, core banking, and Internet banking solutions* Championed the development and spearheaded the market launch of retail and commercial Internet banking products.* Launched new business development initiatives developing partnerships with CRM and core banking software providers* Delivered dynamic sales presentations to Executive Level officers at banking institutions across the Eastern region* Consistently achieved quota working with cross-functional IBM teams and IBM business partners.* Grew sales revenue in territory from $700,000 to $14 million in 4 years.

Youngstown, Ohio Area

Managed National Account - National Catholic Purchasing Association