Javier Nava Email & Phone Number

Rosemead, California, United States

• Created and managed 60 Power BI dashboards for various reporting needs, including equipment inventory, project management, vendor evaluations, and safety observations.
• Utilized Power Query and advanced Excel skills for data manipulation and tool development.
• Developed over 55 Smartsheet tools, automations, and forms for tracking, data collection, and work ow management across di erent departments.
• Designed and implemented a Power Apps Timesheet App for e efficient time tracking and reporting in project management.
• Established a SharePoint site for 120 team members, centralizing tools, files, and data repositories for collaborative access.
• Enhanced data analysis by connecting data sources through Excel, Smartsheet, SharePoint lists, and Overdrive Excel files.

Greater Los Angeles Area

Greater Los Angeles Area

• Implemented a CRM system for StreetsLA's external relations team to enhance customer relationship management.
• Developed a comprehensive dashboard tracking 20+ key metrics for Street Services, providing insights to over 3 million Los Angeles constituents.
• Created interactive dashboards and reports for the executive team, incorporating metrics from 5+ service lines for data-driven decision-making.
• Collaborated with stakeholders to identify department needs and developed data intake tools to facilitate communication with developers.
• Established and improved various tools, including automatic refresh tools and dashboards shared with over 3 million constituents.
• Designed a real-time Street Sweeping Dashboard, o ering live updates to over 3 million LA constituents regarding their street sweeping routes.

Greater Los Angeles Area

- Create monthly performance reports & interactive dashboards using Microsoft Power BI/Tableau for executive members- Performance Management city turnaround times for constituent service requests- Pull data from CRM (Customer Relationship Management)- Use ArcGIS to create GIS maps to visualize data

Greater Los Angeles Area

- Led and supervised a team of 5 or more individuals.- Successfully met tight deadlines when assisting customers with their flight needs.- Delivered exceptional customer service to passengers with disabilities.- Maintained strict confidentiality in handling customer information.