• Serve as the primary liaison for key clients, building and nurturing strong relationships to fully understand and meet their evolving needs.• Develop and execute strategic account plans that align with each client’s unique goals and objectives, ensuring alignment with long-term business priorities.• Lead regular client reviews, addressing performance metrics, identifying challenges, and forecasting future requirements to maintain a proactive approach.• Leverage client feedback to initiate continuous improvement efforts within the organization, driving operational efficiency and quality enhancement.• Implement corrective actions and process improvements, using data-driven insights to optimize client satisfaction and service delivery.• Ensure all client deliverables meet or exceed expectations, while adhering to contractual terms and performance standards.• Champion a culture of excellence and continuous improvement, ensuring high-quality service delivery at every stage.• Lead the development of proposals, presentations, and negotiations to secure new projects and renew contracts.• Drive client engagement strategies, boosting retention and fostering long-term loyalty.

Account Management:• Serve as the primary point of contact for key clients, building and maintaining strong relationships.• Understand client needs, objectives, and challenges to provide tailored solutions and ensure high satisfaction.• Proactively identify opportunities for account growth and expansion of services.• Collaborate with internal teams to deliver on client expectations and address any issues or concerns.• Conduct regular check-ins and reviews with clients to assess satisfaction levels and gather feedback for continuous improvement.Business Development:• Identify new business opportunities through market research, networking, and lead generation activities.• Develop and implement strategic plans to capitalize on business opportunities and expand client base.• Cultivate and nurture relationships with potential clients, partners, and industry stakeholders.• Lead sales presentations, negotiations, and proposal development to secure new business.Quality:• Design and implement quality control measures to ensure consistency, accuracy, and efficiency.• Conduct regular audits and assessments to identify areas for improvement and implement corrective actions.• Act as a champion for quality within the organization, driving a culture of continuous improvement and excellence.Training & Development:• Design and deliver training programs to equip team members with the necessary skills and knowledge to excel in their roles.• Assess training needs and develop curriculum, materials, and resources accordingly.• Facilitate workshops, seminars, and coaching sessions on recruitment best practices, industry trends, and professional development.• Provide ongoing support and mentorship to team members, offering guidance and feedback for skill enhancement and career advancement.• Collaborate with HR and management to identify opportunities for career growth and succession planning within the organization.

• Develop and execute comprehensive recruitment strategies aligned with organizational goals and talent needs.• Identify emerging recruitment trends, technologies, and best practices to enhance efficiency and effectiveness.• Lead and mentor a team of recruiters, providing guidance, coaching, and performance feedback.• Develop and deliver training programs to enhance team members' recruitment skills and knowledge.• Implement quality assurance measures to maintain high standards of candidate screening, evaluation, and selection.• Monitor recruitment metrics and performance indicators to identify areas for improvement and implement corrective actions as needed.• Oversee the end-to-end recruitment process.• Develop sourcing strategies to attract top talent through various channels, including job boards, social media, networking, and referrals.

• Responsible for sourcing, interviewing and screening information technology professionals for assigned positions, through various techniques including internet mining, cold calling and mining databases.• Mentored recruiters in providing recruiting best practices and strategic direction to business unit leaders and key stakeholders and training them to get on speed at the earliest.• Provided weekly recruitment update to business unit senior management.• Sourced resumes from various job boards to the assigned recruiter. • Maintained a database of different skills with their rates, location etc. to ensure fast servicing of requirements.

Clients Catered: Magellan Health, Facebook, SAP America, TFS, Sanofi, Dominion Energy, Thermo Fisher Scientific, Burns and McDonnell, Amazon, Intuitive Surgical.• Responsible for the full life cycle of sourcing, screening, interviewing and closing the positions.• Passively managed/handled and mentored a team size of 4-9 recruiters.• Recruited and hired candidates for contract, contract-to-hire and permanent placements for all Technical, functional and Techno-functional positions.• Negotiated salaries and hourly rates, extended offers of employment to successful candidates• Participate in all Clients calls regarding job openings with hiring managers (required/must to have or preferred/nice to have) - responsibilities, skillsets, technologies, travel, team and work environment.• Worked with Managers and Team Leads to coordinate recruitment strategy, discuss interested candidates, facilitate the interview process and ensure customer satisfaction for accounts across a variety of industries and jobs.• Created custom emails, text messages, job descriptions and webpage content to market customer jobs to potential candidates across various industries.• Changed and analyzed job board content on a daily basis to evaluate candidate quality.• Develops an in-depth knowledge of the job specifications to include experience, skills and behavioral competencies needed for success in each role.

Clients: Deloitte (VMS), Delta Airlines, Fujitsu, Fidelity, TCS, TechM, CSC, ExelisResponsibilities:• Responsible for complete life cycle of recruitments.• Extensively worked with consultants on W2 and C2C basis.• Identified, qualified, and closed candidates through the use of the Internet sites, senior technical resume database, and third party vendors. • Recruited and hired candidates for contract, contract-to-hire and permanent placements for all functional, Technical and Techno-functional positions.

• Led a team of 4-12 recruiters, providing guidance and support to ensure effective performance.• Mentored and coached team members, fostering their professional growth and development.• Developed and delivered training programs for new hires and existing staff to enhance recruitment skills and knowledge.• Created and optimized internet job postings to attract qualified candidates.• Cultivated enduring relationships with both clients and candidates, ensuring long-term satisfaction and success.• Managed job postings on company website to maintain accurate and up-to-date information.• Conducted extensive internet research and utilized platforms like Monster, CareerBuilder, and Dice for candidate sourcing.• Possessed a comprehensive understanding of business dynamics related to talent acquisition, from sourcing to closing.• Employed an assertive and proactive approach to recruitment, driving results through proactive engagement.• Demonstrated exceptional organizational and time management abilities to meet tight deadlines.• Proficient in MS Office suite, leveraging tools for efficient recruitment processes.

•Responsible for the full life cycle of sourcing, screening, interviewing and closing the positions.•Working on direct client requirements. •Recruiting and hiring candidates for contract, contract-to-hire and permanent placements for functional positions.•Identified, qualified, and closed candidates through the use of the Internet sites, senior technical resume database. •Filtering through and reviewing complete candidate profile/resume and evaluated applicants work history, education and training, job skills, desired salary/hourly rate, and personal qualifications against open requirements. •Negotiating salaries and hourly rates, extended offers of employment to successful candidates and filled all the necessary paper work after the hire. •Ensuring all contracts and other documentation is in place once the candidate is selected.•Consulting and reviewing job requirements for current and potential clients with management.•Providing consultation throughout the selection process to maximize fit and retention, develop and build hiring processes for a variety of levels from temporary staffing to executive placement. •Prioritizing client's requirements in a high volume and time-sensitive environment to meet deadlines.Handled a team of 10 recruiters in the absence of Manager/team lead.Handled allotment of requisitions, resume approval, team/floor support etc.

• Developed and optimized internet-based job postings to attract top talent.• Cultivated enduring and impactful relationship with candidates, fostering long-term connections.• Utilized advanced internet search techniques to efficiently source qualified candidates.• Ensured accuracy and currency of job postings on the company website.• Proficiently navigated internet platforms such as Monster, CareerBuilder, and Dice for candidate sourcing.• Possessed a comprehensive understanding of business dynamics related to talent acquisition, from sourcing to closing.• Exhibited an assertive and proactive approach to recruitment, driving results through proactive engagement.