Joined Techno Crafts Authorized . Samsung Service Center, Bhopal with the post of office incharge for Samsung Electronics product.• Management between customer, engineer & manager.• HHP Products like a Mobile, Tablet etc. maintenance.• NON HHP Products like LCD/LED/LFD TV maintenance.• Workshop Management for customer carry In product.• Handling customer quires.• Provide Hardware service to customer for all IT Products ( LAP-TOP, LASER PRINTER,Multifunction -Printer, PROJECTOR, CAM-CORDER, DIGICAM, TFT MONITOR, ODD, LargeFormat Display (LFD),• Proper coordination between user and manager.• Operating Systems: Skilled in installation, configuration, troubleshooting, and restoration, upgradation, storage management of system.• Status updating in GSPN.• Stock Management for Spare Parts of replacement

• Management between customer, engineer & manager.• HHP Products like a Mobile, Tablet etc. maintenance.• NON HHP Products like LCD/LED TV maintenance.• Stock Management for spare parts.• Workshop Management for customer carry In product.

• Provide service to customer for all LYF reliance digital telecommunication product. • Management between customer & manager.• Warranty provide of LYF Handset, Mifi, power bank, headset, blue-tooth, • Stock Management for Spare Parts.• Deployment, enhance of retailer for device, mobility & connectivity lead. • Daily report maintain of sales team.• Call entry, closing, Stock maintain in CRM (SAP)

• Handling customer quires. • Provide Hardware service to customer for all IT Products ( LAP-TOP, LASER PRINTER, Multifunction -Printer, PROJECTOR, CAM-CORDER, DIGICAM, TFT MONITOR, ODD, Large Format Display (LFD), • Proper coordination between user and manager.• Operating Systems: Skilled in installation, configuration, troubleshooting, and restoration, up gradation, Installation and configuration of system. • It involves software updates, hardware updates, configuration and management of resources and device configuration, storage management. • Network administration • Performance and tuning of the system.

• Maintain branded desktop pc, installation and troubleshooting.• Customer handling and proper office management.• Software installation in PC, Formatting,.• Selling of branded IT Products.• Up gradation of Hardware in phased manner.• Monitoring of Hardware, Network, Data Centre vendors.• Up gradation of Hardware in phased manner.• Monitoring of Various Application, OS.