Leading Pre-sales & Business Development, Project management & Execution, Digital Transformation initiatives & Customer relations. Specializing in Low Code Business Application (Microsoft Power Platform, Dynamics CRM 365), Mobile, Web Applications, Cloud Computing and Scalable AI Apps.

Working on Microsoft Dynamics 365 CE and Power platform based projects, responsibilities are:• Led assigned projects to minimize project risks, along with, external and internal stakeholder management.• Created Project plans, deliver consultancy, ensuring successful implementation of all Software application according to the project plan.• Develop Test plans and test procedures, actively participated in functional and automation testing, design & enhanced test framework using EasyRepro, mentored QA engineers.• Monitored deliverables from the internal team, partners and subcontractors.• Identify business/project risk and mitigate or communicate as necessary, actively maintained and created risk registers with classifications.• Informed both internal and external stakeholders with the progress update using formal and informal channels. Identify practice development activities and plan the delivery of it.• Facilitate peer reviews, delivered appraisals to the team based on performance.• Created an Internal testing arm for CRM by forming and mentoring a team of test engineers, consultants.• Successfully navigating through a complex and an ambiguous environment with limited direction.

- Led a team of project managers and coordinators and actively involved in all phases of Projects.- Provides day-to-day technical management and process guidance on development activities associated with large-scale, complex development/deployment projects.- Developed Project plan, capacity forecasts and ensured delivery on timely basis, implemented corrective actions as needed.- Took full responsibility for project deliverables, ensuring they were closely aligned with the needs of the Business Unit.- Done performance evaluation of engineers and project managers/ coordinators.

QA&MDM Support Manger/Lead for Instep Knowledge Systems, I have been hired to build the QA arm of Instep, which can deliver the testing of immensely complex data driven projects, I had started with staffing and hired people available in market on pure meritocracy basis and nurtured them till they were reading to indulge in testing related activities, after proving the ability to deliver the stable projects, I have been asked to provide L2 Support of MDM based products and projects on production environment.Built a team of personnel to work on Informatica MDM based products , namely eNRT(enhanced near real time)Fast Search , CTI , CDI , RDM and PDI , this involved the hiring and training process.Understood Complex data monitoring systems such as Introscope and then learnt the mechanism to get the relevant data from such tools and transforming it in a presentable form using complex SQL scripts and then trained the people so that Daily SLA report can be prepared and shared with various onshore stakeholders.Implemented Testlink as an open source tool and converted all JSON and PL/SQL based complex testcases into human readable form, which saved tremendous amount of time in execution of it, prior to that it was completely unstructured and lengthy process. Tremendously increased the use of SOAP UI so that the proper advantage of JAVA SIF layer can be taken.Developed several processes and protocols to promote structured testing. Learnt INFORMATICA MDM Base object , Staging , Landing and Trust setting configuratios , trained rest of team on the same.Implemented several changes on Bug tracker which was configured on MS Sharepoint , this helped all stakeholders in making better decisionsPrepared and implemented Incident management process based on ITIL standards , trained L2 support personnel on the same.Started the Automation Process by implementing Cucumber as BDDDaily 2-3 hours meetings with onshore teams (in US).Constant mentoring of the team.

Responsibilities included:Introduced Structured Quality Assurance in Mobile Application and CMS department by defining the basic processes after analyzing the overall organization structure and environment.Introduced sophisticated quality strategies and the lead the development of overall quality vision , ensured the test strategy is optimal for all projects including the complex and large projects Introduced Quality reporting standards in the application development departmentImplemented and Managed, Mantis and TestLink, for defects and test cases management , worked on interconnectivity to enable automation of redundant tasks.Oversees the test strategy ,formulated, at the start of project after understanding the requirements , Ensures testability shouldn't be weaken during the testing phase.Reviews and approves test cases after making sure their relevance and diversity across all parameters let it be functional or non.Introduced and leads a team of quality engineers to work on automation tools ( Jmeter , Junit , Selenium , Cucumber and Appium ) , Introduced BDD , Integrated Testlink with automation tools to maintain the balance between manual and automation testing.Hire and Mentored testing resources for Mobile application and Websites testing , provided guidance in complex projects , issues , domain specific knowledge.Leads the effort of team in planning and testing of different application by identifying the mandatory configurations , web services and tools.Developed SOP to test the builds on production environment to ensure and foresee any environment related issues .Done direct Correspondence with clients US , CANADA and UAE.Served as a person-of-contact for best software testing practices , processes, standards and methodologies by initiating , driving and implementing feasible test methods and standards. Helped an internal organizational body to formulate and nurture quality engineering expertise organization-wide.

Gameview Studios is a leading publisher of free-to-play games for iOS, Android and other mobile platforms.Responsibilities included:Lead a team of quality assurance engineer both onshore and offshore ( US , CANADA and JAPAN) , developed and drive complex end to end testing strategies for the testing of 2D and 3D social network mobile games.Lead the effort of understanding the gaming requirement from product team after having through meeting sessions with product team in CANADA and JAPAN, worked directly with product managers offshore , ensured the testability of all features of games by suggesting better flows.Developed sophisticated test plans , used non conventional approaches to test the diversified system (game) which had several segments and technical dimensions.Created a complex Jmeter test script to test and simulate mass user-base traffic on gaming servers and on mobage's own social network , formulated and presented a benchmark result obtained from it .Interviewed and mentored several quality assurance resources , provided domain knowledge , them in complex issues and tasks , trained them on SQL , Linux ( Text Console Mode),SOAP ,REST and AWS cloud to enhance their execution speed, mentored team effectively to understand the debug log on both Android and iOS platform so that they report accurate defects.Developed and Drove the security testing efforts ,both on device and server, pointed out several hacks and vulnerabilities. Assisted project managers after reviewing the requirements ,in estimation , this also included test estimates relating to time , size and scale of product.Introduced “artwork review mechanism” to help shorten the development cycle .

2359 Media is Asia-Pacific's creative advertising network for native mobile applications. Based in Singapore, I worked off shore on their Ads publishing framework on web(Safari / Chrome) and mobile platform includes iOS and Android.Responsibilities included:Quality Assurance , tested Web mobile parts of app on staging and production servers.Provided Technical customer support Tier/Level 3(T3/L3) , also involved in marketing of app after giving demonstration to clients.Proposed and suggested better flows for app.

After the Merger of Pixsense with Folio3 , i have been placed on Folio3's Payroll but i kept on working on the same product with a slightly different role, new responsibilities are described in the section below.Responsibilities included:Assist Product Managers in solving day to day problems arising on live application.Assist Product Managers with product work flows and documentation.Coordinate with clients and help them to understand the product, also understand their needs and suggest improvements to the Product Manager.Look after support related queries for live application coming in from Telco's.

Worked with Mobile carriers to bring; solution to mobile subscribers. The PSP solution allows mobile operators to increase data traffic and retain users by offering a unique mix of social networking and media management features to camera phone users.The service is tightly integrated with the operator infrastructure including the Internet/WAP access points, Billing and SMSC and MMS Interfaces.Mobile clients for the following platforms are available:Nokia S60 and S40. Sony Ericsson JP 5-8, Windows Mobile 5+. All the clients are signed by respective code-signing authorities.Responsibilities included:Testing Web applications in J2EE and PHP including testing of Java Upload applet , Media Player, Media conversion, Application storage framework etc.Testing on different mobile platforms including Symbian S60, Sony Ericsson JP5-JP8, Nokia Series 40, Windows Mobile 5/6, Blackberry and BREWDesigning test plans and test cases for testing.Perform regression, integration and functional testing of web and mobile applications. Defect Tracking.Auditing of Quality Assurance processes and practices.Preparation of technical documents for QA processes and activities.Debugging of server and Mobile device issues through reading Forensic and Application server logs.Deployment & installation of application on Web Servers and Mobile devices.