Mediation Professional Jul 2014 – Dec2016• Support the Business teams in analysis of new projects, planning, enhancements and issues resolution • Analysis of Business requirements and discussion with vendor; bringing the release to Production • Worked with PMO in multiple projects following the PMI standards – Initial analysis, Planning, Deployment in Test and Production environment, hand-over to operations• Facilitated and wrote UAT test plans and test cases in… Show more Mediation Professional Jul 2014 – Dec2016• Support the Business teams in analysis of new projects, planning, enhancements and issues resolution • Analysis of Business requirements and discussion with vendor; bringing the release to Production • Worked with PMO in multiple projects following the PMI standards – Initial analysis, Planning, Deployment in Test and Production environment, hand-over to operations• Facilitated and wrote UAT test plans and test cases in partnership with the testing team• Involvement with Revenue Assurance team in data analysis and resolution of revenue leakages on Mobily telecom network• Perform User acceptance testing for new releases before production deployment• Integration of Online charging to Network Provisioning via Websphere MQ Middleware • Automate of Business Processes monitoring, via Automated Scheduled processing reporting• Support the business and finance teams in Rating, Invoicing and dispute related problem solving. Acted as a SME/ Project Lead for Business Reporting. • Automation of application processes monitoring and business reporting. Application is deployed on Windows Server and modules in Linux. • Task delegation to L1 team to take care of Day to Day operational activities• Coordination with L3 team and vendor for Problems resolution Show less

• Involved in System Design and Implementation In-house Inventory Management and ERP system using .NET (ASP.NET), Oracle 11g, AJAX, MS Office CORE, PLSQL• Modules developed in ERP/Workforce managemento Time and attendance trackingo Employee scheduling for task assignmento Vacation and leave planning

• Managing an Production Operations team to handle the Applications’ process streamlining, daily Operations and In-house development of the new application modules• Working on the new business projects and reporting requirements for their implementation• Enhancement in the Rating, Billing and operational architecture of the application• Involved in interconnect application performance tuning• Guided the Revenue Assurance team on Setup of RA controls• Involved in Cost… Show more • Managing an Production Operations team to handle the Applications’ process streamlining, daily Operations and In-house development of the new application modules• Working on the new business projects and reporting requirements for their implementation• Enhancement in the Rating, Billing and operational architecture of the application• Involved in interconnect application performance tuning• Guided the Revenue Assurance team on Setup of RA controls• Involved in Cost Assessment, Impact Analysis, Business Requirements, Process Gap Analysis, High Level Test Strategy, Process Validation Strategy & Tracking, KPIs and Reporting, Field Trial Readiness, Ops & Support Transition & Guide, Post Launch Issue Tracking, Lessons Learned. • Expertise in Concilia Interconnect billing as Linux based application developed in Java Show less

• Worked as a Business Analyst on Network traffic processing and services offered by the network elements• Implementation of business rules applied for the processing of CDRs at mediation platform• Working on Business projects including USSD, RBT, Mobile TV platforms, Voice-SMS Bundling enhancements & GPRS bundling• Connectivity with TIBCO middleware for online balance posting to network • Integration with Middleware for activation of Package bundles

• Development and enhancement in Hydra Chess Engine. Hydra currently runs on a 64 node Xeon cluster, with a total of 64 gigabytes of RAM. • It evaluates about 200million chess positions per second, roughly the same as the much older Deep Blue, but with several times more overall computing power. • The engine is developed in C language with components in Assembly language.

• Involved in System design and implementation of Customer Relationship Management solution using.NET (ASP.NET, Windows Application and Services in C# and VB .NET), Oracle 9i, Crystal Reports, ComponentOne• Expertise in Workforce management