Experienced in end-to-end web development using MongoDB, Express.js, React.js, and Node.js. Proven track record in designing and implementing scalable applications. Proficient in RESTful API development, responsive UI design, and database management. Skilled in Git, deployment on cloud platforms, and collaboration within Agile/Scrum environments. Continuous learner and problem solver.

Served in customer care environment to provide excellent customer service.• Developed and executed strategies to meet company objectives and goals• Provided analytical and result oriented services in line with company policies and procedures.• Superior problem-solving skills in business and everyday situations• Worked closely with sales and other departments to update all customer service policies tomake them more effective.• Addressed several lingering customer service issues that satisfied both employees andcustomer.• Excellent written and oral communication abilities• Strong negotiation skills• Able to remain calm in frustrating situations• Able to listen to and comprehend people’s problems with the intent to solve them• Very organized and thorough. Also, detail-oriented• Able to remain focused on the task at hand• Superior problem-solving skills in business and everyday situation

Advertising account executives contribute to and develop advertising campaigns. Tasks typically involve:1. Meeting and liaising with clients to discuss and identify their advertising requirements;2. Working with agency colleagues to devise an advertising campaign that meets the client's brief and budget;3. Presenting alongside agency colleagues (particularly the account manager), the campaign ideas and budget to the client;4. Working with the account manager to brief media, creative and research staff and assisting with the formulation of marketing strategies;5. Liaising with, and acting as the link between, the client and the advertising agency by maintaining regular contact with both,6. Ensuring that communication flows effectively;7. Negotiating with clients and agency staff about the details of campaigns;8. Presenting creative work to clients for approval or modification;9. Handling budgets, managing campaign costs and invoicing clients;10. Writing client reports;11. Monitoring the effectiveness of campaigns;12. Undertaking administration tasks;13. Arranging and attending meetings;14. Making 'pitches', along with other agency staff, to try to win new business for the agency.