Responsible for the design, deployment, operation and maintenance of software, hardware and communication links for Mindware’s data center site in Dubai, United Arab Emirates. Mindware’s Middle East operations extends to Saudi Arabia, Lebanon, Egypt, Kuwait and Qatar. • Manage the day-to-day operations and capacity utilization of the entire server farm, which includes, virtualized VMware vSphere environment, HP ProLiant and DELL physical servers and storage systems from… Show more Responsible for the design, deployment, operation and maintenance of software, hardware and communication links for Mindware’s data center site in Dubai, United Arab Emirates. Mindware’s Middle East operations extends to Saudi Arabia, Lebanon, Egypt, Kuwait and Qatar. • Manage the day-to-day operations and capacity utilization of the entire server farm, which includes, virtualized VMware vSphere environment, HP ProLiant and DELL physical servers and storage systems from HP.• Administer and perform maintenance routines for Microsoft Exchange, Active Directory, Skype for Business (formerly Microsoft Lync) and mission-critical servers related to core business software, ORION Enterprise Suite by 3i Infotech Ltd.• Administer and optimize Symantec Endpoint Protection for endpoint security, Symantec Messaging Gateway and McAfee Email Gateway for email security, Citrix NetScalar Unified Gateway for access gateway and Veritas Backup Exec for backup and recovery. • Coordinate with Mindware’s parent group Midis Group’s data center site in Lebanon for centralized management for employee physical access credentials, secondary business profile, network communication and security for demonstration environments / test labs on various solutions of Mindware’s business units. • Provide endpoint management support for communication and business applications on Windows Desktop and Apple macOS operating system, Apple iOS and various Android devices. Show less

As a second-line support engineer, my role was not only to monitor and maintain the hardware and software systems but was also tasked of the deployment and configuration of new hardware and software tools.• Design, deployment, configuration, administration and maintenance of Microsoft System Center Configuration Manager (SCCM) infrastructure. Mainly being used for remote control, patch management, software distribution and operating system deployment. Scheduled and ad-hoc reports were… Show more As a second-line support engineer, my role was not only to monitor and maintain the hardware and software systems but was also tasked of the deployment and configuration of new hardware and software tools.• Design, deployment, configuration, administration and maintenance of Microsoft System Center Configuration Manager (SCCM) infrastructure. Mainly being used for remote control, patch management, software distribution and operating system deployment. Scheduled and ad-hoc reports were also created.• Deployment, administration, policy configuration and maintenance of McAfee Device Control. The solution was implemented as part of the data loss prevention program to ensure the control and block of confidential data being copied to removable storage devices.• Deployment, administration, policy configuration and maintenance of Microsoft Active Directory, File and Print Servers and Linux Servers. And Provide end-user support with all support cases being documented and incident reports generated for the IT Manager and if required for vendor support engineer. Show less

Responsible for the design, deployment, operation and maintenance of software, hardware and communication, looking Cisco, Windows Linux, and Juniper Firewalls, HP Server, Dell Storage and Servers• Deployment, configuration and support for Cisco routers and switches. Juniper’s SSG, SRX series Services Gateways (Next-Generation Anti-Threat Firewall), VPN Site Secure and IPsec VPN.• Deployment, configuration and support for Microsoft Windows Servers, SUSE Linux Enterprise Server and… Show more Responsible for the design, deployment, operation and maintenance of software, hardware and communication, looking Cisco, Windows Linux, and Juniper Firewalls, HP Server, Dell Storage and Servers• Deployment, configuration and support for Cisco routers and switches. Juniper’s SSG, SRX series Services Gateways (Next-Generation Anti-Threat Firewall), VPN Site Secure and IPsec VPN.• Deployment, configuration and support for Microsoft Windows Servers, SUSE Linux Enterprise Server and Red Hat Enterprise Linux Server.• Deployment, configuration and support for Microsoft Active Directory, Microsoft Exchange, Symantec Endpoint Protection, Veritas Backup Exec, Snort for network intrusion and detection system, Nagios for monitoring and alerting services for the data center, Samba for file and print services, Squid for web proxy, Asterisk (PBX) for VoIP and EMC PowerPath for path management.• Configuration and support for various HP storage, servers and desktops and DELL servers, desktops, workstations and laptops.• Major Customers - Emirates Telecommunications Corporation (Etisalat), Park Hyatt, Radisson Blu Yas Island and Al Dhafra Air Base• System management and deployment of Microsoft Windows operating systems through Microsoft System Center Configuration Manager (SCCM). Management and deployment of Apple MacOS operating system was performed manually. • Deployment, configuration, administration and maintenance of Samba server. File and print services was integrated with a Microsoft Windows Server domain to provide access to Microsoft Windows clients.• Deployment, configuration, administration and maintenance of Squid as a cache and proxy server.• Installing, diagnosing, repairing, maintaining, and upgrading all endpoint devices, end user applications, wireless network and VoIP phone to ensure optimal end user performance via on-site, telephone, email and remote access. Show less

Being part of a services company which used to promote, deploy and support open source technology, my role was to implement Asterisk VoIP, Samba file and print services, Squid cache and web proxy, Squid Analysis Report Generator (SARG), DansGuardian web content filtering, Snort network intrusion detection and prevention system, SugarCRM, Sendmail email messaging and Nagios network monitoring tool.Major Customers - Pakistan Telecommunication Authority (PTA), OMV (formerly "Österreichische… Show more Being part of a services company which used to promote, deploy and support open source technology, my role was to implement Asterisk VoIP, Samba file and print services, Squid cache and web proxy, Squid Analysis Report Generator (SARG), DansGuardian web content filtering, Snort network intrusion detection and prevention system, SugarCRM, Sendmail email messaging and Nagios network monitoring tool.Major Customers - Pakistan Telecommunication Authority (PTA), OMV (formerly "Österreichische Mineralölverwaltung"), Open World Communications, Alliant Infosys, Elmed Instruments and Durrani & Co. Show less