Naveed Hasan Email & Phone Number

Karāchi, Sindh, Pakistan

Karāchi, Sindh, Pakistan

✓ Managing the accessories team and resolving issues of procurement and production with a reporting team of 3 procurement officers.✓ Reporting through interactive excel dashboard of SAP reports for complete factory procurement domain including Accessories, Technical, General & chemical procurement.✓ Monthly performance monitoring and reporting of procurement as well as vendors.✓ Analysis of reports and reporting to the management for procurement policies and KPI's.✓ Negotiation with suppliers and finalizing price comparatives for accessories.✓ Market reputation with accessories vendors for sourcing of short quantities and complex items including narrow fabrics, polybags, zips, buttons, threads, cartons & all kinds of woven, printed Satin and Woven satin labels. ✓ Driving the procurement with best pricing strategy bearing the shipment pressures and 11th hour urgencies.✓ Strategic partnership and negotiation of terms & conditions while safeguarding the rights of the company. ✓ Product development of new accessories directly and indirectly through the team of accessories.✓ Accessories order planning and execution as per the dashboard performance.

Pakistan

✓ Devise and use fruitful sourcing strategies. ✓ Discover profitable suppliers and initiate business and organization partnerships✓ Negotiate with external vendors to secure advantageous terms✓ Approve the ordering of necessary goods and services✓ Finalize purchase details of orders and deliveries✓ Track and report key functional metrics to reduce expenses and improve effectiveness✓ Collaborate with key persons to ensure clarity of the specifications and expectations of the company✓ Foresee alterations in the comparative negotiating ability of suppliers and clients✓ Expect unfavorable events through analysis of data and prepare control strategies✓ Control spend and build a culture of long-term saving on procurement costs✓ Find out significant Building strong B2B relations with significant suppliers

Pakistan

✓ Collaborate and build relationships with customers to strengthen service competitiveness.✓ Communicate timely correspondence back to customers, track and resolving any issues regarding product.✓ Find and deliver solutions to common problems with consumer electronics, including creative problem solving as part of the claim-filing process.✓ Enter and maintain detailed and accurate customer notes via the Salesforce CRM.✓ Performing repair diagnostics – on computers, devices, electronics, and other gadgets over the phone.

Karachi, Pakistan

✓ To perform the role of floor greeter as and when assigned by Service Center In Charge. As a greeter, responsible for channelizing the customers to right service queue, pitching various offering of products & Services.✓ To explain Ufone’s products and services to the customers as per customer’s need. To take highest level of ownership of customer issues and ensure escalation, resolution by strong follow up and provide closure.✓ To interact with walk in customers and to contribute towards achieving new sales, up selling and cross selling targets, ensuring 100% compliance to Company/ Sister Concern and regulatory bodies guidelines (PTA/ State Bank).✓ To interact with irate customers and address their concerns efficiently and effectively and try to retain them in order to reduce churn.✓ To ensure proper closing at shift’s end in terms of monetary and inventory reconciliation, documentation completion and dispatching the documents to right POC.✓ To provide feedback to Service Center In charge on significant issues/ problems cited by customers to ensure customer satisfaction and retention.✓ Ensure proper behavior/ discipline/ grooming/ punctuality as per the company requirements and image. Adherence & compliance to company policies, procedures, code of conduct including the proprietorship of company’s/ customers information, PTA/ State Bank policies & procedures and CS Grid.✓ Dealing with the corporate clients new corporate accounts sale and porting in existing accounts operating with other companies. Suggesting custom designed packages for their business communication needs. ✓ Selling business solutions by making it suitable for enhancing their monetary benefits.

Master Of Business Administration - Mba, Supply Chain Management

Masters In Economics, Micro, Macro And Statistical Economics

Bachelor Of Commerce (B.Com.), Accounting And Business/Management

Intermediary Education, Pre-Engineering