Naveed Rashid Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Overall Responsible for entire e-Channels function within Information Technology and increased digital adoption 10 fold.• Managing entire Channels Project Portfolio. Responsible for all projects starting from project initiation to implementation and production support• Assisting business in the development and implementation of new e-Channel products and services.• Responsible for ongoing support and improvement of channels to contribute to the growth of electronic channels.• Responsible for ensuring all projects are in compliance with ISO standards of quality and security and implemented within agreed budget and time lines. • Responsible for resource planning, recruitment, staff appraisal & team development.• Responsible for preparation of RFI/RFP, vendor evaluations, recommendation to senior management, contract negotiation, and overall coordination with vendors, stakeholders and business.

Dubai, United Arab Emirates

• Responsible for enhancement and support of entire e-Channels Portfolio including Corporate Online Banking, Personal Internet Banking, Mobile Banking, Contact Centre, Cash Management Platform, Risk Management Platform, Payment Gateway, SMS Banking, Finance Origination System, Web Portals and other B2B and B2C Systems .• Assist business in the development and implementation of new e-Channel products and services including Direct Debit Portal and Central Bank POS & EPGS systems.• Responsible for ongoing support and improvement of online channels to contribute to the growth of electronic channels

• Responsible for development, implementation, enhancement and support of more than 15 systems including Corporate Banking, Mobile Banking, Cash Management Platform, iPhone and Android banking, Wage Protection System, Escrow, CRM, Customer Acquisition Portal, Procurement to Payment, Operational Risk Management System, e-Takaful, Lead & Referral Management System, Complaint Management System, Payment Processing System .• Assist business in the development and implementation of new e-Channel products and services.• Responsible for defining and documenting business and technical requirements associated with the implementation, ongoing support and improvement of online channels to contribute to the growth of electronic channels.• Manage contracts and financial planning related to e-Channel Systems• Identifying, managing and mitigation risks related to e-Channel Systems• Track progress and delivery of software enhancements from e-Channels Vendors.• Lead a team of Support analysts specialized in e-channels Systems• Solution Architect for the in-house tactical solutions for bank.• Managed 300K USD enhancements on Cash Management Platform to support business mandates for large corporates.• Conduct process discovery workshops and mapped To-be processes for automation on Business process management Platform.• Managed 1 M USD projects from conception, pre-production through to completion. • Overseeing the support of projects after completion. • Evaluating products and providing recommendations.

Role & Responsibilities:• As Workflow System and EDMS Manager responsible for development, automation, enhancement and support of automated workflows and document management platform.• Build consensus among the different stakeholders on the as-is and to-be process models, and to look for opportunities to improve the current business process.• Work closely with internal and external stakeholders to brainstorm, define, and document business and technical requirements associated with the automation of new processes.• Manage contracts and financial planning related to Workflow Systems.• Lead a team of business process analysts and developers specialized in Business Process Automation.• Act as Solution Architect for all in-house tactical solutions for bank.• Responsible for supporting e-Channels for Noor Takaful Major Achievements:• Designed and build in-house WPS System as per Central Bank guidelines• System Designer for in-house Operational Risk Management System as per Basel II.• System/Functional Analyst for 1M AED Escrow Trust Account Management System.• Designed and build in-house Lead management System• Designed and build in-house Complaint Management System• Designed and build in-house HRMS System• Designed and automated more than 50 processes on Business Process Management Suite.• Designed system architecture for e-Takaful Platform for online motor, medical and travel insurance business for Noor Takaful.

Role & Responsibilities:• Responsible for setting up BPM platform • Reviewing Artifacts including BRD, FS documents.• Mapping As-is processes, and process To-be.• Automating processes on Business Process Management tool.• Creating SRS and Detail Design document• Writing support and help manuals.• Conducting UAT , User TrainingMajor Achievements:• Part of Core BPM team responsible for setting up workflow automation unit. • Designed and build Risk and Issue platform for EPMO Office.• Designed and build bug tracking system for Bank wide System UAT’s.• Automated more than 15 processes on Business Process Management Suite in less than a year, including HR on boarding processes, IT assets allocation and user id creation processes.• Won Best Ultimus BPM Suite Implementation Award in EMEA Region.

Role & Responsibilities:• Engineer Business processes for the customers according to their specific business needs.• Review Business requirements and design and develop business processes using Ultimus BPM suite.• Develop demos and presentations for pre sales and marketing teams.• Integration of different systems with Ultimus BPM• Provide technical support to the customers.Major Achievements:• Lead a team of 6 – 10 developers for development of Loan Origination System Project for Commerce Bank Florida.• Development coordination with WebServices team in Panama and DataBase team in Mexico.• Developed Loan Application Processing for Nelnet USA, one of the nation’s largest providers of student loans and financial service.• Designed and developed Supply Chain Management processes for OTIS Elevator. • Developed Ultimus Flobot for Ultimus 7.1 Product for seamless integration of MS SharePoint 2007 with Ultimus BPM 7.1.• Training of new software engineers on Ultimus BPM Tool.

No-Code Ai And Machine Learning: Building Data Science Solutions, Artificial Intelligence

Bs In Computer Systems Engineering, Computer Science