Having 3+ years of experience in ServiceNow.Experience on ServiceNow System Implementation and Development (ITSM Tool) and Support of Incident Management Module along with knowledge of Problem Management, Knowledge Management, Change Management, Service Level Agreement and User Administration.Experience working with Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Business Rules, Access Control Lists.Experience on configuring of SLAs for Incident Management.Good exposure of Service Catalog design using utilities like Variables, Variable sets, Record producer, Order guides, Script includes, Catalog Client Scripts, UI Polices.Experience Working with Email Notifications, Inbound Actions, Reports.Worked with transform Maps, Data sources and different transform scripts for Data Loads and Management.Have hands on experience in integrating ServiceNow with 3rd party applications, based on REST Methodology.Used Import Sets to Import the data from various other sources and associated field mapping to reach target table.Have a good exposure of moving Customizations from instance to instance using update sets.Validate, design and configure Catalog Items.