Naveen Christopher Email & Phone Number

Singapore

Singapore

Pioneered Data Systems & Processes:First Data Analyst hired, transforming HR, Customer Service, Finance, and Skmagic departments.HR DepartmentRPA & In-house Solutions: Automated HR processes with UiPath, created AI-driven resume parsers, and automated email campaigns.Data Integration & Centralization: Centralized candidate application data and built a repository for the candidate lifecycle.Advanced Data Visualization: Developed Power BI dashboards for management and board meetings.Customer Service DepartmentData Tracking & KPI Introduction: Implemented data tracking and KPIs, and analyzed salesperson performance.Innovative Tools & Applications: Created a central data repository and a Google Apps Script user form.Advanced Data Visualization: Built a dashboard to track customer service metrics and presented insights to management.Finance DepartmentP&L Dashboard Creation: Developed a comprehensive P&L dashboard for the company group.Salesperson Ranking System: Created a Power BI dashboard to rank salespersons, correlating rankings with car sales.Skmagic DepartmentE-commerce Automation: Automated Skmagic using Lark suite, integrated Lark Base with Shopify via APIs, and synced orders and inventory.Advanced Data Integration: Connected Lark Base to Power BI using webhooks and APIs.AI-assisted Chatbot Development: Developed an AI chatbot with ChatGPT 3.5 for customer queries and appointment bookings, integrated into the website and WhatsApp.Technologies Used: UiPath, Google Apps Script, Power BI, AI tools, Database management systems, RPA integration with Gmail, Lark suite, JavaScript, HTML, Integromat (Make.com), Webhooks, APIs.

Singapore

Leveraged expertise in web development and design to create and maintainthe Wunderrides platform, under the umbrella of Car Choice Singapore.• Excelled in a dual role as a freelance web developer/designer and a full-timecar rental salesperson at Car Choice Singapore.• Achieved a significant milestone by selling over 50 cars for long-term rentalwithin a span of 3 months.• Demonstrated proficiency in customer acquisition through direct websiteinquiries, SGCarMart, and Carousell platforms.• Employed Wix Velo coding to construct websites, utilizing HTML, CSS, andJavaScript to bring web concepts to life.• Executed the translation of mockups into functional websites, ensuringseamless development with HTML, JavaScript, and JSON.Delivered front-end development expertise, crafting aesthetically pleasingdesigns that upheld corporate branding guidelines.• Optimized user engagement by implementing responsive design techniquesand enhancing website performance.• Committed to SEO optimization to ensure maximum visibility and effectivenessof the deployed websites.

Singapore

Awards & Achievements during NS:Overall performance based on Certificate of Service - Outstanding. Received Commander Award - Outstanding Police National Service AwardAchieved the rank of SGT; given to those with leadership, decisive and responsible officers; commands a group of 4 officers while out on patrol in the public transport network; received the Best Group Leader (GL) award in June 2022ACE-certified counselor – to help curb bullying.Received 3 compliments from members of the public for professionalism on duty.GL Operator trained – The Officer is situated in an Operations room whereby they are tasked to dispatch foot patrol resources to attend to incidents and actively involved in making crucial decisions that help decide the outcome of the incident on the ground.Fast learner and listener – Several effective incident-handling awards

Singapore

Automate IPOS’s HR processes through robotic process automation and excel/vba formulas.Prosoft automation & ACE automation with UiPathAnnual leave report automation web to excel pivot table with UiPathCreation of user form using Excel VBAMacro coding in excel to only find the results of each department & several other dutiesPostman gov automation with UiPath & Microsoft Outlook

Singapore

Final Year Project Leader:Leader in a team of five members who were tasked with a problem statement that required our stakeholders to understand and formulate a Quality management system based on the relevant ISO standards.Created a set of procedures that will help anyone involved in the registration of a medical device to be able to understand and follow the steps to register the medical device and the steps required to complete the QMS requirements. Delivered necessary flowcharts, SOPs, task lists, and guidelines, along with a formulated Quality Management system report to help him register more medical devices.Received an “A” grade for project completion.

Singapore

Data Cleanser & Analyst, Yard operations and planning department, Reefer departmentAs an assistant to the senior operations executive to oversee the yard operations for the planning and allocation of all physical containers in the yard, especially reefer (refrigerated) containers.To access the CITOS (Computer Integrated Terminal Operations Systems) and Portnet to find out the underperforming outsourced operators for the reefer containers.Heavily relied on computer skills especially Excel and data analytical & and representation software such as Qliksense and Tableau. Findings and analysis were presented to upper management.

Diploma Of Education, Industrial And Operations Management

Activities and Societies: Maritime Challenge Participation Award 2018 Autodesk AUTOCAD certification 2021 Industry 4.0 club Oversee.

Higher Nitec, Shipping Operations & Services ( Maritime Business)

Activities and Societies: Maritime Club Perform shipment coordination. Process shipping and trade documents Process Customs Permits.