Senior Associate Operations
CurrentWorking with Excel for preparing and analyzing Data’s (Pivot, Trim, proper, count if, Vlook up etc), presenting the same to the top management on daily basis Collecting the college or university information’s to obtain the genuineness of the Ex Students Calling the colleges to establish good contact with them to provide the verifications on time Preparing pivot table on daily basis to present the data for daily activities Preparing Data base for the team to make the upcoming task easier Collating the contacts which are established with the educational institutes Maintaining the overall productivity of the team members Managing the field associates to get the work done on time Managing the vendor management team and coordinating with them to make them to get the verifications on time on daily basis Conducting team briefing with the team members to understand their needs Conducting team hurdles to make the team members work effectively without any errors and getting good quality Conducting events to make the team to get relaxed Replying to the client queries and solving the same on time to avoid client escalations