Naveen Krishnan Email & Phone Number
Who is Naveen Krishnan? Overview
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Naveen Krishnan is listed as Technical Support Team Lead at Vocantas, a company with 32 employees, based in London, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Naveen Krishnan.
Naveen Krishnan previously worked as Senior Technical Support Specialist at Vocantas and Technical Support Specialist at Vocantas. Naveen Krishnan holds Postgraduate Degree, It Business Analytics - Operations from Conestoga College.
Email format at Vocantas
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About Naveen Krishnan
Experienced in managing IT infrastructure and technical support services, specializing in configuration management for workforce and communications systems. I am dedicated to delivering exceptional customer experiences through Tier 2 and Tier 3 technical support. I am skilled in problem analysis, data analysis, and effectively troubleshooting issues across production, test, and development environments. Adaptable to fast-paced environments, I thrive on continuous learning and improvement. With a collaborative mindset and keen attention to detail.
Naveen Krishnan's current company
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Naveen Krishnan work experience
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Senior Technical Support Specialist
Current
Technical Support Specialist
- Provide technical support for clients using a hands-on approach, with a thorough understanding of the products, configurations, and best practices.
- Deploy, configure, and maintain complex web and telephony applications in a distributed environment.
- Proficient in web application technologies, networking, and administration.
- Skilled in SQL, database technologies, and domain environments (Active Directory, LDAP, SAML2).
- Troubleshooting & configuring Network Firewalls, TCP/IP ports, Routers & Network adapters.
- Configuring certificate-based encryption for SSL/TLS communications.
Technical Support Representative
- Provided inbound customer support using a call flow guide
- Resolved technical issues related to hardware, software, and client products
- Track, document, and retrieve information in databases
- Maintained a customer satisfaction rating of 90% or higher based on post-interaction surveys.
Customer Service Representative
- Provided proactive Tire 1 support by utilizing ticketing tool to identify high-priority incidents that impacted HR metrics and resolved issues within SLA.- Audited workforce management database and ensured employee data was processed accurately.- Documented the standard operating procedures, with the guidance of stakeholders.- Collaborated with team to.
Colleagues at Vocantas
Other employees you can reach at vocantas.com. View company contacts for 32 employees →
Cassandra Smallman
Colleague at VocantasOttawa, Ontario, Canada, Canada
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Jagmeet Singh Sanga
Colleague at VocantasOttawa, Ontario, Canada, Canada
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Emily Spurr
Colleague at VocantasOttawa, Ontario, Canada, Canada
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Stefania Allevato
Colleague at VocantasGreater Ottawa Metropolitan Area, Canada
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Akarsh Gharge
Colleague at VocantasKanata, Ontario, Canada, Canada
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Mich G.
Colleague at VocantasCanada, Canada
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Daivik Parmar
Colleague at VocantasEdmonton, Alberta, Canada, Canada
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Advey Nandan
Colleague at VocantasCanada, Canada
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AN
Advey Nandan
Colleague at VocantasCanada, Canada
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KG
Kishan Goyani
Colleague at VocantasOttawa, Ontario, Canada, Canada
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Naveen Krishnan education
Postgraduate Degree, It Business Analytics - Operations
Bachelor Of Engineering - Be, Computer Science
Frequently asked questions about Naveen Krishnan
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What company does Naveen Krishnan work for?
Naveen Krishnan works for Vocantas.
What is Naveen Krishnan's role at Vocantas?
Naveen Krishnan is listed as Technical Support Team Lead at Vocantas.
Where is Naveen Krishnan based?
Naveen Krishnan is based in London, Ontario, Canada while working with Vocantas.
What companies has Naveen Krishnan worked for?
Naveen Krishnan has worked for Vocantas, Majorel, and Amazon.
Who are Naveen Krishnan's colleagues at Vocantas?
Naveen Krishnan's colleagues at Vocantas include Cassandra Smallman, Jagmeet Singh Sanga, Emily Spurr, Stefania Allevato, and Akarsh Gharge.
How can I contact Naveen Krishnan?
You can use AeroLeads to view verified contact signals for Naveen Krishnan at Vocantas, including work email, phone, and LinkedIn data when available.
What schools did Naveen Krishnan attend?
Naveen Krishnan holds Postgraduate Degree, It Business Analytics - Operations from Conestoga College.
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