Naveen Krishna S Email & Phone Number

Chennai, Tamil Nadu, India

Led a team of 35 data associates in supporting Alexa's data services at Amazon, overseeing data collection, analysis, and quality assurance processes.Collaborated closely with stakeholders, including engineers, product managers, and UX designers, to define data requirements and align team goals with broader organizational objectives. Conducted and oversaw User Acceptance Tests (UATs) to validate data annotation quality, NLU model performance and launched 25 workflows for Alexa large language model (LLM). Implemented efficient data collection methodologies, resulting in a 15% reduction in data processing time and 10% improved accuracy.Developed and monitored key performance indicators (KPIs) to track team productivity, data quality, and project timelines.Conducted regular performance evaluations, provided constructive feedback, and identified opportunities for skill development within the team.Effort estimation, Scheduling, managing, releasing multiple concurrent projects & team management.Used Quicksight and Advances excel to create WPR (Weekly performance report) and YTD (Year to Date) reports for stakeholders’ review. Fostered a collaborative and inclusive team culture that encouraged open communication, knowledge sharing, and innovative problem-solving.Plan capacity and commit to volume by managing resources, queue, shift management, cross training, and leave managementOwn team’s hiring, performance and development through performance metrics, training, feedback and coaching on an ongoing basis..Take a holistic approach and integrate your team deliverables with the overall goals of the Search team, in coordination with other L4 managers and Process Leads.On a typical day, there will be a connect with the team to understand and update the regular on-goings.Create metrics and data dashboards which need to be surfaced to the leadership during the various business reviews at regular cadence.

Chennai Area, India

Led data annotation efforts for various AI projects, including natural language understanding and speech recognition, contributing to the success of Alexa products.Collaborated closely with machine learning engineers to iterate on data annotation guidelines, ensuring high-quality training data for various NLP and ML models.SPOC for multiple ML process to interact with the offshore team to collaborate on the changes / improvement in the SOP.Developed and maintained data quality assessment processes, resulting in a Quality improvement [15% decrease in labeling errors].Participated in regular team meetings to share insights, discuss challenges, and propose process enhancements.

Chennai, Tamil Nadu, India

Chennai Area, India

Played a pivotal role in collecting, cleaning, and analyzing large datasets to support product development and decision-making processes.Processed and annotated diverse datasets for training and testing machine learning algorithms.Participated in regular team meetings to share insights, discuss challenges, and propose process enhancements.