Scope of work, Risk Analysis, Billing. • Team lead role with Transitions of Brazil projects. • Involved in transition like analyzing demands, Duration of Project and signoff document • Categorizing the applications based on severity and priority. • Resource allocation as per client requirement. • Preparing the Checklist for transition and scope of work. • Sharing learning’s and best practices with the team. • Organizing Team meeting knowledge sharing with the team. • Introducing standard process. • Handling meetings and SDR Preparation. • Training and mentoring new team members • Involved in Innovation in process improvement • Involved in onboarding process. • worked on cost and demand as per client requirements • Pre-valuation implementation before application packaging. • Work on the different core builds the Lab currently supports along with the models supported such as Windows 7 standard 32bit\64bit build, VDI machines and Windows 10 standard build.• Worked on Migration project from (XP to win7 and from Win7 to win10) • Re-packaging of applications using Install Shield. • Responsible for end to end Software Life cycle of the core applications. • Preparing the Checklist for QA of applications and preparing KB Docs for the issues faced. • Troubleshooting Application issues. • Sharing learning’s and best practices with the team. • Organizing Team meeting knowledge sharing with the team. • Introducing standard process. • Handling meetings and SDR Preparation. • Training and mentoring new team members

• Importing the Application from the servers and replicating the same to other servers. • Assignment of policy depending upon the requirements. • Performing UAT using Active directory and running connect through Client automation tool. • Testing the application and troubleshooting the issues. • Tracking defects and providing the solution. • Handling team and assignment of tasks. • PS 6.5 OS Deployment and Application testing for 16,000 clients. • Deployment of Adobe application for around 5000 clients and got appreciation from client for 100% completion on time.