Naveen Kumar P Email and Phone Number

A competent professional with 15+ Years of Experience in the field of Remote Infrastructure/Application Management Services business on Microsoft Windows Platforms, specialized in managing Mobility infrastructure and Messaging, MDM technologies such as BlackBerry Enterprise Server Administration for MS exchange, Exchange Active Synch, Good for Enterprise, MobileIron, AirWatch, BlackBerry Enterprise Server 10.x.Proficient at managing & leading teams for running successful Techno operations & experience of developing procedures, service standards for business excellence.Convert client requirement(s) in to solution(s), problems in to opportunities to determine strategy for continual service improvement. A thorough professional with a proactive attitude, capable of thinking in and out of the box, generating new design solutions and ideas.Devise strategy(ies) to efficiently manage infrastructure services/operations.Passionate on Mobility technologies-MDM, MAPM, BYOD, Service Management, Service Delivery, Service Operations.Evaluate the new Mobile technology application as part of the Mobility Enterprise Service Solution offerings.Involve in implementing delivery support strategy, create, SOP, WI etc. for support. Review and update RFP. Perform Setup, configure POC, Pilot environment on Messaging & Mobility, MDM. Train team on new technologies and mentor for technical/operational up skill.Deftness in monitoring delivery of high-quality customer experience, elevating customer satisfaction, while adhering to standards and work processes; thus managing cost-effective operations.