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Naveen Kumar Singhal is listed as Program Manager at Dunzo | Analytics, Program Management, Agile at Dunzo, a company with 1007 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Naveen Kumar Singhal.
Naveen Kumar Singhal previously worked as Program Manager at Dunzo and Subject Matter Expert at Dunzo. Naveen Kumar Singhal holds Bachelor Of Engineering - Be, Computer Science from Visvesvaraya Technological University.
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As a Program Manager at Dunzo, I lead and manage multiple concurrent programs, ensuring successful execution, on-time delivery, and adherence to quality standards. I collaborate with senior management to define project objectives, KPIs, and success criteria, aligning projects with strategic business goals. I also work with cross-functional teams, including engineering, product development, marketing, and operations, to align priorities and drive cohesive project execution. With a Bachelor of Engineering degree in Computer Science from Visvesvaraya Technological University, I have a strong technical background and a keen interest in data analytics and agile methodologies. I use data-driven insights and agile practices to optimize program performance, identify risks and opportunities, and communicate project status to stakeholders. I have a proven track record of delivering innovative and impactful solutions that enhance customer experience, operational efficiency, and business growth. I am passionate about learning new skills, solving complex problems, and contributing to Dunzo's mission of making daily life easier for millions of users.
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Bengaluru, Karnataka, India
- Led and managed multiple concurrent programs, ensuring successful execution, on-time delivery, and adherence to quality standards.- Collaborated with senior management to define project objectives, KPIs, and success criteria, aligning projects with strategic business goals.- Collaborated with cross-functional teams, including engineering, product.
Bangalore Urban, Karnataka, India
❖Handling live queues for IRT and managing reports for the team.❖Team and Queue management so that SLAs are met on time. ❖Responsible for team administration, performance, and reporting to Management.❖Internal audits, provide feedback to the team on quality audit scores, and help them improve WoW.❖Be a mentor for new agents who join the team and share.
Bengaluru Area, India
✦Second Reviews of Cases as senior in the team.✦Providing feedback in real time for incorrect actions taken by primary investigators.✦Reinstate and CB audits for the Team whenever needed.✦Conducting meetings to keep the team updated about their performance and update them with the changing patterns and reoccurring MOs.
✦Investigations on buyer risk ✦Communicating fraudulent trends to management/analyst
Other employees you can reach at dunzo.in. View company contacts for 1007 employees →
Deevi M
Colleague at DunzoBengaluru, Karnataka, India, India
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Uday Sutradhar
Colleague at DunzoBengaluru, Karnataka, India, India
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Hemanth Hemanth
Colleague at DunzoBangalore Rural, Karnataka, India, India
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Hright Jk
Colleague at DunzoPune, Maharashtra, India, India
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Ravi Raj
Colleague at DunzoChennai, Tamil Nadu, India, India
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Tabrez Shaikh
Colleague at DunzoMumbai, Maharashtra, India, India
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Sohail Farhan
Colleague at DunzoHyderabad, Telangana, India, India
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Shafi Khan
Colleague at DunzoBengaluru, Karnataka, India, India
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NK
Naveen Kumar S
Colleague at DunzoBengaluru, Karnataka, India, India
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Rohit More
Colleague at DunzoPune, Maharashtra, India, India
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Quick answers generated from the profile data available on this page.
Naveen Kumar Singhal works for Dunzo.
Naveen Kumar Singhal is listed as Program Manager at Dunzo | Analytics, Program Management, Agile at Dunzo.
Naveen Kumar Singhal is based in Bengaluru, Karnataka, India while working with Dunzo.
Naveen Kumar Singhal has worked for Dunzo and Amazon.
Naveen Kumar Singhal's colleagues at Dunzo include Deevi M, Uday Sutradhar, Hemanth Hemanth, Hright Jk, and Ravi Raj.
You can use AeroLeads to view verified contact signals for Naveen Kumar Singhal at Dunzo, including work email, phone, and LinkedIn data when available.
Naveen Kumar Singhal holds Bachelor Of Engineering - Be, Computer Science from Visvesvaraya Technological University.
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