Naveen Bhalla

Naveen Bhalla Email and Phone Number

Leader, Customer Experience @ Cisco | PGCBM from XLRI Jamshedpur @ Cisco Systems (India) Private Limited, Bangalore
bangalore, karnataka, india
Naveen Bhalla's Location
Bengaluru, Karnataka, India, India
Naveen Bhalla's Contact Details

Naveen Bhalla work email

Naveen Bhalla personal email

About Naveen Bhalla

Seasoned Customer Experience Leader with extensive experience in SaaS and IaaS environments, specializing in IT Service Management and Program Management. Led global support operations for a $200+ million SaaS platform, driving efficiency through the Agile development of automation tools, resulting in annual savings of over 20,000 man-hours. Proven track record of aligning support strategies with corporate objectives, showcasing strong program management and mentorship abilities. Adept at managing complexity and ambiguity to consistently achieve goals and deliver operational value. Expert in implementing and monitoring KPIs to enhance customer experience and optimize costs for Fortune 500 clients

Naveen Bhalla's Current Company Details
Cisco Systems (India) Private Limited, Bangalore

Cisco Systems (India) Private Limited, Bangalore

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Leader, Customer Experience @ Cisco | PGCBM from XLRI Jamshedpur
bangalore, karnataka, india
Employees:
644
Naveen Bhalla Work Experience Details
  • Cisco Systems (India) Private Limited, Bangalore
    Leader, Customer Experience
    Cisco Systems (India) Private Limited, Bangalore Mar 2016 - Present
    Bengaluru, Karnataka, India
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  • Vmware Software India Private Limited
    Sr. Manager – It Operations Process Governance
    Vmware Software India Private Limited Jun 2015 - Mar 2016
    Bengaluru Area, India
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  • Cisco Systems (India) Private Limited, Bangalore
    Program Manager Service Operations
    Cisco Systems (India) Private Limited, Bangalore Aug 2013 - Jun 2015
    Bengaluru Area, India
    View
  • Cisco Systems
    It Service Lead
    Cisco Systems Aug 2011 - Jul 2013
    Bangalore
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  • Cisco Systems (I) Pvt. Ltd.
    Engineer - Customer Support
    Cisco Systems (I) Pvt. Ltd. Nov 2007 - Aug 2011
    View
  • Ibm India Pvt. Ltd
    Technical Services Professional
    Ibm India Pvt. Ltd May 2005 - Nov 2007
    Bengaluru, Karnataka, India
    View
  • Network Solutions India Pvt. Ltd.
    Sr. Technical Support Engineer
    Network Solutions India Pvt. Ltd. Sep 2004 - Apr 2005
    Bengaluru, Karnataka, India
  • Datacraft India Limited
    Support Executive
    Datacraft India Limited Oct 2003 - Aug 2004
    New Delhi, Delhi, India
  • Dss
    Sr. Tech Engineer
    Dss Aug 2000 - Jun 2003
    Mumbai, Maharashtra, India

Naveen Bhalla Skills

Ccna Itil Cisco Technologies Switches Project Management Vendor Management Program Management Operating Systems Network Administration Tcp/ip Data Center Service Delivery Incident Management Cross Functional Team Leadership Team Management Testing Ip Management Network Architecture Network Design Wan Unified Communications It Service Management

Naveen Bhalla Education Details

Frequently Asked Questions about Naveen Bhalla

What company does Naveen Bhalla work for?

Naveen Bhalla works for Cisco Systems (India) Private Limited, Bangalore

What is Naveen Bhalla's role at the current company?

Naveen Bhalla's current role is Leader, Customer Experience @ Cisco | PGCBM from XLRI Jamshedpur.

What is Naveen Bhalla's email address?

Naveen Bhalla's email address is bh****@****ail.com

What schools did Naveen Bhalla attend?

Naveen Bhalla attended Xlri Jamshedpur, North Maharashtra University, The 1% Club, Cisco Networking Academy.

What are some of Naveen Bhalla's interests?

Naveen Bhalla has interest in Social Services, Children, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Health.

What skills is Naveen Bhalla known for?

Naveen Bhalla has skills like Ccna, Itil, Cisco Technologies, Switches, Project Management, Vendor Management, Program Management, Operating Systems, Network Administration, Tcp/ip, Data Center, Service Delivery.

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