• Heading DDUGKY program (A Govt. of India funded skill development #SkillIndia and placement linked projects) in Punjab in association with PSDM (Punjab Skill Development Mission) with end to end ownership of its successful implementation.• SPOC (Single Point of Contact) for all State level Operations including liaising with own HQ, state govt. authorities and maintaining a fruitful working relationship ensuring prompt issue redressal.• Review progress with all stakeholders and district authorities.• Built a team for successful implementation at all locations – local implementation partners, recruitment and training of trainers, mobilizers and other vertical employees.

Worked in a virtual environment, offered Business Operations & Development support to clients in US. Clients included a progressive transportation company based out of California, offering intermodal services in Oakland & North California area. The company served Port of Oakland, Union Pacific, BNSF and several other clients in North California and another client engaged in Medical support services, offered freelance backend operation support.• This demanded continuous interaction with clients and team members in Pacific Time Zone. • Generating fresh business leads and engaging new accounts through various sources like existing database like loadmatch.com, internet, direct calls to companies, emails etc.• Liaising with clients/brokers to procure new business and reporting.

• Promoted as Senior Manager Operations with additional charge to manage & improve Franchise Operations and Business Communications.• Operations - Logistics: Lead logistics division and additionally taken over control of certification division. Service improvement through process optimization and vendor management.• Operations - Franchise: Operation support to franchise business partners and various vendors. Resolving day-to-day issues with the quickest turnaround time including training. • Business Development: Procuring fresh business for the in-house production division. Managed & monitored media planning, coordinated various projects including ad film making, 3D walk-through etc. and built the initiative as a leading service provider to real estate sector; as a reseller of Amagi Media successfully managed and monitored complete ad campaigning for clients.

• Headed company’s logistics division, successfully controlled company’s overall merchandising right from planning to printing to storage to distribution at PAN India level (catered to more than 55 locations across 40 cities in India that included both company owned and franchise locations as well).• This position offered a great scope for complete vendor management experience that ranged from print, courier, logistics, hardware and software.

IndiWork is a is full-service provider of Software Engineering, Custom E-Commerce Solutions, Mobile Applications, Online marketing and Strategic IT consulting for our clients in the United States, Australia and Indian markets.• Fresh business acquisition, staff recruitment, project progress review/monitoring, Client liaising reporting/feedback.

• Management of RGGVY project (turnkey basis) of Uttarakhand Power Corporation Ltd (UPCL) on rural electrification in the district of Pauri Garhwal Uttarakhand State• Project progress review/monitoring, reporting from site supervisors and conducting physical surveys.• Organizing site audits with local departmental officials, distribution staff and RGGVY officials for final billing. • Inventory & material flow monitoring to ensure timely availability of stock.

Managed IT operations, MIS, employee training

IT Education, Software & Web Solutions

Profit Centre Manager

Profit Centre Manager

IT Training/Education