Naveen Kumar Lakshman

Naveen Kumar Lakshman Email and Phone Number

Technical Product Specialist @ Crayon
Bengaluru, KA, IN
Naveen Kumar Lakshman's Location
Bengaluru, Karnataka, India, India
About Naveen Kumar Lakshman

As a Linux System Administrator L2 at Network People Services Technologies Ltd., I manage and administer a diverse range of Linux servers, ensuring high availability and optimal performance. I collaborate with development and operations teams to deploy, troubleshoot, and scale web applications, using tools such as Nagios and Prometheus for monitoring and maintenance. I also implement proactive security enhancements and conduct disaster recovery planning and execution, safeguarding data integrity and minimizing business disruption. I have a post graduate program in Cloud Computing from Great Learning, and a Bachelor of Engineering in Computer Science from T. John Institute of Technology, Bangalore. With more than six years of industry experience, I have worked with various industries such as networking, backup and recovery, and financial technology, providing technical support and guidance to customers, resolving issues promptly, and driving product enhancements. I am skilled in CentOS, Linux System Administration, Red Hat Linux, Linux, Networking, AWS, and other cloud services.

Naveen Kumar Lakshman's Current Company Details
Crayon

Crayon

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Technical Product Specialist
Bengaluru, KA, IN
Website:
crayon.com
Employees:
3738
Naveen Kumar Lakshman Work Experience Details
  • Crayon
    Technical Product Specialist
    Crayon
    Bengaluru, Ka, In
  • Crayon
    Techno Commercial Specialist
    Crayon Oct 2024 - Present
    Bengaluru, Karnataka, India
    As a Techno-Commercial Specialist with expertise in product strategy, I bring a unique blend of technical knowledge and commercial acumen to drive successful go-to-market strategies for Red Hat, SUSE, and Acronis solutions. With a strong focus on cybersecurity, cloud computing, and enterprise solutions, I help organizations navigate the complex technology landscape to implement robust, scalable, and secure solutions that align with business objectives.In my role, I engage closely with cross-functional teams—including product development, sales, and marketing—to ensure the alignment of technical capabilities with market needs. By analyzing market trends, customer requirements, and competitive insights, I guide strategic decisions that position these products as leaders in their categories. I leverage my understanding of both technical specifications and business requirements to support sales teams in crafting tailored solutions that deliver value for customers and drive revenue growth.
  • Network People Services Technologies Ltd.
    Linux System Administrator L2
    Network People Services Technologies Ltd. Mar 2023 - Oct 2024
    Bengaluru, Karnataka, India
    Managed and administered a diverse range of Linux servers, ensuring high availability and optimal performance.Configured, monitored, and maintained system services, applications, and network infrastructure.Collaborated with development and operations teams to deploy, troubleshoot, and scale web applications.Conducted routine system updates, patches, and security enhancements to safeguard against vulnerabilities.Implemented proactive monitoring solutions to identify and resolve performance issues and prevent downtime.Assisted in disaster recovery planning and execution, ensuring data integrity and minimal business disruption.Provided technical support and troubleshooting for internal teams and end-users, resolving issues promptly.Documented system configurations, processes, and procedures to facilitate knowledge sharing and training.
  • Rubrik
    Customer Success Engineer Ii
    Rubrik Mar 2022 - Mar 2023
    Bengaluru, Karnataka, India
    Proactively engaged with customers to understand their unique needs and challenges, offering tailored solutions.Provided technical guidance, best practices, and troubleshooting assistance to clients, resolving issues promptly.Collaborated cross-functionally with sales, product, and engineering teams to advocate for customer needs and drive product enhancements.Conducted regular check-ins and performance reviews with clients, presenting data-driven insights and recommendations.Managed escalations, addressing complex issues and coordinating with internal teams to deliver timely resolutions.Created and maintained documentation, knowledge base articles, and tutorials to support customer self-service.Collaborated with a cross-functional team to implement a customer feedback program, resulting in a 20% increase in customer satisfaction scores.
  • Rubrik, Inc.
    Customer Success Engineer I
    Rubrik, Inc. Feb 2020 - Mar 2022
    Bengaluru, Karnataka, India
  • Aryaka Networks
    Link Monitoring Engineer
    Aryaka Networks Dec 2017 - Feb 2020
    Bengaluru Area, India
    Designed, deployed, and maintained network monitoring systems to ensure real-time visibility into network health, performance, and security.Monitoring tools for enabling proactive identification of network anomalies and troubleshooting.Monitored network traffic, bandwidth utilization, and latency to optimize network performance and minimize downtime.Collaborated with network and security teams to develop and implement incident response plans, ensuring rapid resolution of network incidents.Conducted regular audits of network configurations and security settings to identify and address vulnerabilities.Created and presented comprehensive network performance reports to management, highlighting key metrics and trends.Participated in capacity planning and scalability initiatives, ensuring network infrastructure met current and future demands.Mentored junior team members, providing training and guidance on network monitoring best practices.
  • Orchids Network And Systems (I) Pvt Ltd
    Trainee Network Engineer
    Orchids Network And Systems (I) Pvt Ltd Jul 2017 - Nov 2017
    Bangalore

Naveen Kumar Lakshman Education Details

Frequently Asked Questions about Naveen Kumar Lakshman

What company does Naveen Kumar Lakshman work for?

Naveen Kumar Lakshman works for Crayon

What is Naveen Kumar Lakshman's role at the current company?

Naveen Kumar Lakshman's current role is Technical Product Specialist.

What schools did Naveen Kumar Lakshman attend?

Naveen Kumar Lakshman attended Great Learning, T. John Institute Of Technology, Bangalore.

Who are Naveen Kumar Lakshman's colleagues?

Naveen Kumar Lakshman's colleagues are Sergii Pylypenko, Mariel Denise Daquiado, Dimiter Valov, M. Rashid K. Janjua, Jarkko Hulkkonen, Zaira Martinez, Kenneth Pedersen.

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