Naveenkumar A Email & Phone Number

Chennai Area, India

• New technology/Service introduction to customers as POCs and Production Implementation
• Successfully worked in deployment of Versa Networks SDWAN solution for enterprise customers
• Worked in Customer RFP/RFIs technical response documentation
• Supporting POC (Proof Of Concept) implementation and troubleshooting for SDWAN based customer specific solutions
• Supporting POC implementation and troubleshooting for MPLS customer specific solutions
• Documentation of key solution strategies of SDWAN and MPLS specific customer solutions

Pune Area, India

• To validate and execute new design proposed by Engineering Team in MPLS-VPN and Internet Core network environment.
• To prepare MOP (Method of Procedure) for the changes to be implemented during Maintenance window with rollback.
• Carrying out self-initiated projects for regulating, restructuring and cleaning network devices with proper consent from Engineering Team.
• Implementing IGP/MPBGP and MPLS changes during Network Expansion and upgradation.
• Implementation and Testing of Internet route exchange policies with Internet upstream carrier and other ISP’s.
• Troubleshooting routing issues reported by Enterprise customers (L3VPN, L2VPN, VPLS and Internet Services).

Pune Area, India

• Responsible for troubleshooting core network issues (Major and Minor) based on reactive alerts.
• Implementation of changes in Core/Edge SP network during maintenance window while upgradation of network capacity.
• Rerouting traffic in case of major outages in Upstream/Core Backbone Capacities using BGP Communities/IGP.
• Troubleshooting Routing issues reported by Enterprise customers (L3VPN, L2VPN, VPLS and Internet Services) in ISP environment of Cisco and Juniper devices (Routers and Switches).
• Carrying out new/change requests for BGP network origination of Internet customers.

Pune Area, India

• As shift lead, motivating & guiding my teammates, handling escalations/critical customer reported chronical issues.
• Handling Routing issues reported by Enterprise customers (L3VPN, L2VPN, VPLS and Internet Services).
• Carrying out change implementation as per customer request (PE BGP Prefix Updation, Service Upgradation/Change) as per process.
• Troubleshooting customer reported issues both Major (link down) and Minor (latency, packet drops, low throughput, reachability) severity.
• Handling scheduled activities (Failover, Throughput) as per customer requests within stipulated time frame.