Naveenkumar A Email & Phone Number

Chennai Area, India

• New technology/Service introduction to customers as POCs and Production Implementation• Successfully worked in deployment of Versa Networks SDWAN solution for enterprise customers• Worked in Customer RFP/RFIs technical response documentation• Supporting POC (Proof Of Concept) implementation and troubleshooting for SDWAN based customer specific solutions• Supporting POC implementation and troubleshooting for MPLS customer specific solutions• Documentation of key solution strategies of SDWAN and MPLS specific customer solutions• Appropriate LAB Testing and documentation of specific customer solutions for future reference• Evaluating performance of routers for enterprise customers Managed CPE services• Provide training's for the internal teams for the SDWAN specific and MPLS specific solutions

Pune Area, India

• To validate and execute new design proposed by Engineering Team in MPLS-VPN and Internet Core network environment.• To prepare MOP (Method of Procedure) for the changes to be implemented during Maintenance window with rollback.• Carrying out self-initiated projects for regulating, restructuring and cleaning network devices with proper consent from Engineering Team.• Implementing IGP/MPBGP and MPLS changes during Network Expansion and upgradation.• Implementation and Testing of Internet route exchange policies with Internet upstream carrier and other ISP’s.• Troubleshooting routing issues reported by Enterprise customers (L3VPN, L2VPN, VPLS and Internet Services).• MPLS and IP backbone network troubleshooting and maintenance.• Configuration and doing AT (Acceptance Test) for new core devices.

Pune Area, India

• Responsible for troubleshooting core network issues (Major and Minor) based on reactive alerts.• Implementation of changes in Core/Edge SP network during maintenance window while upgradation of network capacity.• Rerouting traffic in case of major outages in Upstream/Core Backbone Capacities using BGP Communities/IGP.• Troubleshooting Routing issues reported by Enterprise customers (L3VPN, L2VPN, VPLS and Internet Services) in ISP environment of Cisco and Juniper devices (Routers and Switches).• Carrying out new/change requests for BGP network origination of Internet customers.

Pune Area, India

• As shift lead, motivating & guiding my teammates, handling escalations/critical customer reported chronical issues.• Handling Routing issues reported by Enterprise customers (L3VPN, L2VPN, VPLS and Internet Services).• Carrying out change implementation as per customer request (PE BGP Prefix Updation, Service Upgradation/Change) as per process.• Troubleshooting customer reported issues both Major (link down) and Minor (latency, packet drops, low throughput, reachability) severity.• Handling scheduled activities (Failover, Throughput) as per customer requests within stipulated time frame.