Self-motivated, Result oriented, collaborative, transformational Senior supervisor carrying 16 years of HR operations experience. Successfully managed hire to retire process , Employee life cycle mangement and managed team of 12 members. Helping team to achieve thier personal and organizational goals.Senior supervisor with proven expertise in HR operations management,(Hire to retire process) ELM, Business excellence Quality control, HR Analytic, HRBP,HR Strategy,HR Digital Transformation, Training & Development, Client relationship management and People management. Having excellent communication skills, great problem-solving capabilities & possess a can-do attitude are some of my personal strengths which helps me perform in a best way. With an ability to take responsibility well along with good interpersonal skills ensure smooth functioning of the project and contribute towards achievement of organization goals effectively.Platinum Award winner of Operations top talent and scored the top 10 employees list across the country.Attained incentive target 91% CSAT consistently for 6 months and won Client excellence award and champion’s trophy award. Applaud by the client and leadership team.
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Senior SupervisorRaytheon Technologies Oct 2021 - Apr 2023Bangalore Urban, Karnataka, IndiaSuccessfully supervised team of 10 members and managing hire to retire process. (Employee life cycle management.) using Workday tool experience.Successfully handling day to today operations, volumes, people issues and escalations.Achieved 99.50% of quality and 98% of TAT month on month with average of 7,000 transactions. Exposure to HR Systems(Workday) and or related technology is highly desirable.Monitor and analyze HR metrics and key performance indicators (KPIs) to identify trends, assess performance, and make data-driven recommendations for continuous improvement Support a variety of Workday transactions across the HR life-cycle (e.g., job changes, compensation changes, hiring, terminations)Oversee and manage the HR operations team, providing leadership, guidance, and support to ensure effective execution of HR processes and initiatives. -
Human Resources Team LeadAccenture In India Sep 2015 - Jul 2021Bangalore Urban, Karnataka, IndiaA strategic and results-oriented leader with a Business excellence record in HR Operations across multiple geographic clients and cross-culture stakeholder management, aspiring to bring business excellence leadership, talent management, cross-functional leadership & client relationship to transform HR operations to meet client's business growth objectives.15 years of experience of operations driving business growth, winner of several awards for stellar performance in leadershipPart of the ITRO annual audit every year and completed with 100% compliance every year. •Consistently achieved the clients SLA TAT Quality with 100% every month and Achieving CSAT incentive of 91%.every month. Attended the Business excellence deal Audit and completed with 100% results. •Provide input into process improvement opportunities ideas and may oversee defining standards for new processes and reusable processes. Submitted more than 36 process improvement ideas and supporting team to submit 65 ideas which helped the client. -
Subject Matter ExpertAccenture In India Jul 2011 - Aug 2015Bangalore Urban, Karnataka, India•Conducting quality check, quality audit and monthly PKT for the team; maintaining tracker for the same •Managing data processing & management operations as per SLA within prescribed TAT with a keen eye on quality while designed structures and methods to develop quality based and time efficient processes Reviewing the performance of team on weekly & monthly basis to identify the area of improvement while conducting root cause analysis to identify performance improvement areas.•Looked after time adjustments and input of tax information for federal & state withholding •Undertook post transmission reconciliations like GL, GPM, Deferred comp, deferred accrual, and 401 k and simultaneously audit the same.Calculated final vacation balance, vacation buys and carryover for terminated employees .Worked on payroll production tasks including formatting and interfacing.
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Senior Process AssociateAccenture In India May 2007 - Jun 2011Bangalore Urban, Karnataka, India• Managed Employee Data through People Soft and gained exhaustive knowledge of People soft. ERP system enabling Data and Job Data Change, Comp related – Pay Rate changes in the HR Management System.• Published daily and weekly dash reports to onshore team as well as weekly and monthly volume tracker to team lead• Resolved critical situations and successfully managed the volume.
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Process AssociateHp Jun 2006 - Apr 2007Bangalore Urban, Karnataka, India• Hands on experience in RMS Application. • Processing Cash application related requests.• Achieving a production target of a minimum of 80 requests daily.• Reporting the productivity of the team members. -
Account AssistantBoopathi Kumar &Co Apr 2005 - Dec 2005• Maintaining books of accounts.• Filling the tax forms and submits the same to tax dept.• Preparing Trading, P&L, balance sheet and submit to tax officer.
Naveen Kumar Nv Education Details
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Sln Degree CollegeBusiness Administration And Management, General
Frequently Asked Questions about Naveen Kumar Nv
What is Naveen Kumar Nv's role at the current company?
Naveen Kumar Nv's current role is Senior Supervisor at Raytheon Technologies 16+ years of experience in HR Operations Management Professional – BPO •A result-oriented senior supervisor with proven expertise in ELM (Hire to Retire )&operation excellence..
What schools did Naveen Kumar Nv attend?
Naveen Kumar Nv attended Bangalore University, Sln Degree College.
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